Summary
Overview
Work History
Education
Skills
Objective - Expectedcompensation
Certificationshonors
Skillsabilities
Volunteerclub
Personal Information
Timeline
Generic

Kendra Crowley

Altus ,Oklahoma

Summary

Expected Compensation: $15/hour

Overview

8
8
years of professional experience

Work History

Baker/manager

Life Is A Batch Bakery
03.2017 - Current
  • Running a bakery, I had to fulfill many task each day
  • Make sure everyone is doing their job, keep the store stocked with product, handle inventory, complete special orders by their deadlines, and keep the business's websites and social media's updated
  • Handle returns and damaged items, be able to transfer money and receive money, count down drawers at the end of the shift, and maintain a positive personality when dealing with unsatisfied customers
  • Prior from my mom opening the bakery in 2017, I had no experience in baking and running a business
  • Within a year, our bakery was ranked the 2nd best bakery in Oklahoma in a bakery contest and our bakery was asked to be on Discover Oklahoma

911 Emergency Dispatcher

City Of Altus
03.2023 - 09.2024
  • Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
  • Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
  • Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
  • Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.

Bartender Shift Manager

OKC Dodgers
08.2019 - 01.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.

Customer Service

Walmart
08.2016 - 05.2017
  • Provided superior customer service leadership by greeting and assisting customers.
  • Boosted membership retention through attentive customer service and personalized interactions.
  • Provided exceptional customer service with product recommendations, increasing sales revenue.
  • Delivered personalized customer service, fostering positive brand image.

Education

Bachelor's Degree - Health Services/Allied Health Sciences, General

Langston University
12.2019

High School - No Major

Altus High School
05.2011

Skills

  • Creative
  • Communication
  • Problem Solving
  • Hard Worker
  • Advanced
  • Intermediate
  • Expert
  • Active listener
  • Attention to detail
  • Time management
  • Reliable and responsible
  • Multitasking
  • Clear communication
  • Critical thinking
  • Multitasking Abilities
  • Decision-making

Objective - Expectedcompensation

$13/Hour

Certificationshonors

  • All State Athletic Trainer, 05/01/11, Athletic Training
  • Sportsmanship Leadership X3, 04/01/11, Sports
  • 2nd Place In Oklahoma In Baking, 03/01/18, Sweetest Bakery Contest, We were asked to be on Discover Oklahoma. We had only been open as a business for 1 1/2 years.
  • Discover Oklahoma, 08/01/18, Discover Oklahoma

Skillsabilities

  • Creative, Advanced
  • Communication, Intermediate
  • Problem Solving, Expert
  • Hard Worker, Advanced

Volunteerclub

  • Harvest for the Hungry
  • Church Volunteer
  • Turkeys for Thanksgiving
  • Toys for Christmas drive
  • Back to School Backpacks
  • Thunder Court

Personal Information

Hobbies: Church Activities, Cooking, Drawing, Eating Out, Family Time, Football, Martial Arts, Painting, Piano, Playing Cards, Writing

Timeline

911 Emergency Dispatcher

City Of Altus
03.2023 - 09.2024

Bartender Shift Manager

OKC Dodgers
08.2019 - 01.2023

Baker/manager

Life Is A Batch Bakery
03.2017 - Current

Customer Service

Walmart
08.2016 - 05.2017

Bachelor's Degree - Health Services/Allied Health Sciences, General

Langston University

High School - No Major

Altus High School

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Kendra Crowley