Kendra Frazier
Ramona,California
Summary
Organized professional with over 10 years of experience in operations support, customer service, and record management. Strong communicator skilled in fostering positive relationships and adapting to fast-paced environments. Seeking Administrative Assistant, Receptionist, or Office Support roles to leverage exceptional organizational and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Cashier/Sales Associate
Ramona Food and Clothes Closet
Ramona, California
01.2026 - Current
- Delivered friendly, efficient customer service while accurately processing cash and card transactions, contributing to customer satisfaction.
- Cross-trained to assist in nearly every department, ensuring smooth daily operations and consistent customer service.
- Supported multiple departments by stocking merchandise, organizing displays, and assisting customers to maintain a clean, organized store.
Cashier/Sales Associate
Ross Dress for Less
Poway, California
09.2025 - 12.2025
- Delivered friendly, efficient customer service, enhancing customer satisfaction in a fast-paced retail environment.
- Processed transactions accurately, ensuring confidentiality and attention to detail to minimize errors.
- Trained new associates, facilitating smooth onboarding and supporting daily store operations.
Barista/Shift Leader
Harbor Mountain Coffee Shop
McAlester, Oklahoma
02.2024 - 08.2025
- Supervised daily operations, coordinating employee scheduling, cash handling, and inventory management to ensure seamless workflow.
- Trained and supported new team members, fostering a culture of excellent customer service.
- Resolved customer concerns professionally, contributing to positive customer experiences and smooth daily operations.
Co-Owner/Operator
Tidy Up Cleaning Co.
McAlester, Oklahoma
01.2021 - 01.2024
- Managed scheduling, invoicing, and customer communications to ensure smooth daily operations.
- Coordinated employee assignments while upholding quality standards across multiple job sites to meet client expectations.
- Cultivated long-term client relationships through reliable service and effective communication.
Key Shift/Assistant Manager
Chilis's Bar and Grill
McAlester, Oklahoma
05.2016 - 02.2021
- Trained new employees and managed inventory processes to streamline operations.
- Resolved customer concerns to uphold service standards and enhance customer satisfaction.
- Coordinated employee schedules to ensure adequate staffing for daily operations.
Education
High School Diploma -
Stigler High School
Stigler, OK05-2008
Skills
- Customer Service
- Cash Handling
- Retail Operations
- Sales Reporting
- Scheduling & Organization
- Calendar Coordination
- Staff Coordination
- Data Entry
- Microsoft Office (Word, Excel, Outlook)
- Problem Solving
- Multitasking
- Communication
Timeline
Cashier/Sales Associate
Ramona Food and Clothes Closet
01.2026 - Current
Cashier/Sales Associate
Ross Dress for Less
09.2025 - 12.2025
Barista/Shift Leader
Harbor Mountain Coffee Shop
02.2024 - 08.2025
Co-Owner/Operator
Tidy Up Cleaning Co.
01.2021 - 01.2024
Key Shift/Assistant Manager
Chilis's Bar and Grill
05.2016 - 02.2021
High School Diploma -
Stigler High School