Kendra Gutierrez
Dayton,NV
Summary
Dedicated and organized receptionist with two years of experience in front desk operations and providing exceptional customer service. Proficient in handling multi-line phone systems, scheduling appointments, and maintaining office organization. Strong interpersonal skills with a proven ability to communicate effectively with patients and colleagues, ensuring a welcoming and efficient office environment.
Overview
7
7
years of professional experience
Work History
Patient Service Representative
Carson Medical Group
12.2024 - Current
- Assist patients with various administrative tasks, such as scheduling appointments, checking patients in and out, and addressing inquiries.
Receptionist
Dryden’s Dentistry
09.2024 - 12.2024
- Answering phone calls, greeting visitors, managing appointments, and providing general office assistance.
Barista/Customer Service
Paul Schat’s Bakery
06.2018 - 10.2024
- Preparing and serving a variety of coffee and other beverages, taking customers orders, handling payments, and maintaining a clean and organized workspace.
Education
High School Diploma -
Sierra Academy of Style
Carson City06.2023
High School Diploma -
Carson High School
Carson City06.2022
Skills
- Customer Service
- Administrative Support
- Appointment scheduler
- Professional telephone demeanor
- Microsoft Excel
LANGUAGES
Bilingual
Timeline
Patient Service Representative
Carson Medical Group
12.2024 - Current
Receptionist
Dryden’s Dentistry
09.2024 - 12.2024
Barista/Customer Service
Paul Schat’s Bakery
06.2018 - 10.2024
High School Diploma -
Sierra Academy of Style
High School Diploma -
Carson High School