Kendra Hawley
Maitland
Summary
Proven track record of enhancing customer satisfaction and time management, as demonstrated at Target with meticulous adherence to safety and timely delivery. Adept at fostering inclusive environments and resolving issues, honed at MyGym and Claires. Skilled in organization and customer service, ensuring operational excellence and positive client interactions across roles.
Overview
5
5
years of professional experience
Work History
Drive up
Target
02.2024 - Current
- Achieved safe drive up orders by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Prep orders in an organized time span
- Working together as a team
Fun Facilitator
MyGym
03.2023 - 01.2024
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during classes
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Delivered high-quality training sessions for toddlers, ensuring participants developed a thorough understanding of the class
Key Holder
Claires
01.2023 - 04.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Cashier
Bed Bath and Beyond Distribution Center
06.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Hostess
F&D Cantina
04.2020 - 04.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associates -
Seminole State College of Florida
Sanford, FL04.2025
High School Diploma -
Lake Mary High School
Lake Mary, FL05.2022
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
Timeline
Drive up
Target
02.2024 - Current
Fun Facilitator
MyGym
03.2023 - 01.2024
Key Holder
Claires
01.2023 - 04.2023
Cashier
Bed Bath and Beyond Distribution Center
06.2022 - 12.2022
Hostess
F&D Cantina
04.2020 - 04.2022
Associates -
Seminole State College of Florida
High School Diploma -
Lake Mary High School
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