Kendra Hidalgo

• Support daily administrative and operational functions in a high volume business environment
• Coordinate billing, account tracking, and documentation while maintaining strong accuracy and organization
• Collaborate across departments to resolve discrepancies and improve workflow efficiency
• Generate reports and maintain confidential business records in compliance with company procedures

• Managed and organized 300+ business documents weekly, ensuring accuracy and accessibility
• Assisted with onboarding and training new employees, improving workflow consistency and team productivity
• Supported daily office operations, scheduling coordination, and internal administrative processes
• Provided customer support and maintained professional communication with clients and staff

• Successfully onboarded 500+ patients and managed appointment coordination across five office locations, ensuring a seamless patient experience.

• Maintained confidential client records with strong attention to accuracy and detail
• Served as a primary point of contact for patients, delivering professional customer support and communication
• Collaborated with office staff to support scheduling, outreach initiatives, and daily operations