Kendra Johnson
Inverness,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Hard worker, that is determined to complete any task given my way. I am Dedicated to do any job that is given my way.
Overview
13
13
years of professional experience
Work History
Medical Assistant/Medical Receptionist
Tricounty Medical Center
Crystal River, FL
02.2020 - 06.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
Front Desk Receptionist
Nature Coast Physical Therapy
Lecanto, FL
10.2018 - 02.2020
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Medical Biller and Coder
Tricounty Billing
Crystal River, FL
02.2017 - 10.2018
- Reviewed medical records and identified diagnosis codes, procedures, services and supplies for coding.
- Submitted claims to insurance companies electronically or by mail.
- Verified accuracy of patient information and insurance data in billing system.
Medical Assistant/Medical Receptionist
Christ Medical Center
Crystal River, FL
09.2013 - 02.2017
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Filed insurance claims forms in accordance with applicable regulations.
- Scheduled appointments for patients via phone and in person.
Resident Assistant
Emeritus Assisted Living
Lecanto, FL
09.2011 - 09.2013
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Collaborated with Resident Directors on programming initiatives for the residence hall.
- Monitored assigned areas for cleanliness and security purposes.
Education
High School Diploma -
Withlacoochee Technical Institute
Inverness, FL05-2007
Skills
- Inventory Management
- Data Entry
- Medical Billing
- Patient Scheduling
- HIPAA Compliance
- Procedure Assistance
- Payment Collection
- Analytical decision-making skills
- Customer Service
- Insurance Claims
- Medical terminology in English
- Understands medical procedures
Affiliations
- I enjoy working with people.
- I am a hard worker
Timeline
Medical Assistant/Medical Receptionist
Tricounty Medical Center
02.2020 - 06.2024
Front Desk Receptionist
Nature Coast Physical Therapy
10.2018 - 02.2020
Medical Biller and Coder
Tricounty Billing
02.2017 - 10.2018
Medical Assistant/Medical Receptionist
Christ Medical Center
09.2013 - 02.2017
Resident Assistant
Emeritus Assisted Living
09.2011 - 09.2013
High School Diploma -
Withlacoochee Technical Institute
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