KENDRA KAISER
Cumming,GA
Summary
Results-oriented Talent Acquisition leader with proven capabilities in strategic leadership, client service, project management, executive search, and performance management. Extensive research and analytical experience in both business and academic arenas. Proven communicator, problem-solver, decision-maker and enthusiastic individual focused on leading high performance talent teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Director of Talent
Karat
04.2022 - 06.2023
- Lead and execute on the talent strategy for Karat to build an excellent candidate experience, deliver process improvements and ensure stakeholder delivery
- Manage, mentor and coach a team of talented recruiters, a recruiting operations manager, and recruitment coordinators
- Strategic partner to the Leadership team, partnering on headcount planning and management, programmatic solutions, and executive hiring.
- Program leader for diversity sourcing and engagement, delivery of talent workshops to customers, and recruitment branding and marketing efforts.
Director Talent Acquisition
Wish
04.2020 - 04.2022
- Lead Global Talent Acquisition for Wish inclusive of corporate functions, technical and university recruiting, talent sourcing, talent operations and recruitment branding
- Mentor and coach direct reports to achieve demand plans that included hiring 546 full-time and contingent workers and 322 Interns in 2021
- Collaboration among company C level executives to determine talent plans
- Created a Global talent brand and EVP that resulted in increased external employment brand recognition by 292% YOY
- Built strategic initiatives that drive delivery against company objectives
- Innovative implementation of programs that enhanced diversity engagement
- Partner with HRBPs, Compensation, Mobility and HR Operations to improve candidate and hiring manager experience and talent attraction resulting in a favorable overall candidate experience rating 93% of the time.
Manager, Talent Programs & Sourcing
Wish
08.2019 - 04.2022
- Built a best in class talent sourcing team and function, hiring 4 new sourcers and centralizing all external, experienced hiring efforts including talent programs and events.
- Created global recruitment marketing programs that align closely to our employer brand and ultimately drive talent attraction in our addressable markets.
- Collaborated with Business leaders to build market maps and strategic intelligence to influence future hiring decisions.
- Assessed and recommended new sourcing tools and recruitment technologies
Senior Manager, Talent Research
Hilton
07.2017 - 08.2019
- Strategic leadership and day-to-day management of 10 team members providing in-house Executive and Corporate Sourcing which includes talent identification, engagement, reporting and performance management
- Implement sourcing strategies for delivery of quality candidates for Corporate and Executive requisitions, resulting in 177 offers in 2018, a 67% increase from 2017
- Exceeded our diversity goal of 50% for candidate slates resulting in 58% diverse candidate submittals in 2018
- Investigate, pilot and lead adoption of new, innovative technologies to allow the sourcing team to find and engage top talent
- Developed a pipeline strategy and structure, engaging passive talent for future opportunities in key business groups including Marketing, Technology and HR
- Automated reporting that allowed the sourcing team to move away from manual reports, resulting in an increase in productivity
- Provided key stakeholders with competitive intelligence for critical hiring initiatives, allowing Hilton to be competitive in the marketplace.
Executive Talent Sourcer
Hilton
08.2016 - 07.2017
- Key role in onboarding and training four new Sourcing team members
- Served as subject matter expert in Competitive Intelligence, list generation, research and recruitment technology
- Conducted research and produced comprehensive reports to assist with critical C-Level Executive searches, market intelligence and talent landscape in emerging markets
- Successfully collaborated with Executive and Corporate Recruiting to execute searches, cultivate relationships with client teams and candidates, resulting in six Senior Director and two Director Level hires
- Research and compile market intelligence to demonstrate an understanding of the talent market reducing time to fill to under 50 days for corporate positions
- Lead Competitive Intelligence framework creation and strategy for effective use and implementation.
Lead Talent Acquisition Business Partner
ADP
10.2012 - 08.2016
- Successfully lead staffing for a near shore co-location
- Hired six recruiters, on boarded and trained new team members, collaborated with finance and HR and created communications for change management
- Managed projects for large technology initiatives including a new payroll product and a talent refresh project
- Drive process to meet deadlines, monitor recruiter performance, generate weekly reporting and lead client meetings
- Coach and develop talent, conducting weekly one on one meetings with Recruiters and when needed coaching sessions to improve performance
- Developed strong partnerships with business leaders and HR partners to understand business objectives and drive talent acquisition
- Project Lead for Kaizen sub team evaluating RPO strategy and implementation and to determine talent organization structure
- Full life cycle recruiting for client groups including candidate engagement, assessment, managing interview process, immigration and green card process, and negotiating and closing offers
- Lead recruiting strategy meetings, setting client expectations, providing positive and consistent candidate, and hiring manager experiences
- Recognized as Talent Acquisition MVP for fiscal year 2015 and Q1 fiscal year 2016
Education
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA08.1999
BS - Psychology
Skills
Strategic Leadership
Executive Search
Servant Leader
Project Management
Talent Intelligence
Coaching
Analytics & Reporting
Certification
Certified Project Management Professional (PMP)
Certified Strategic and Competitive Intelligence Professional (SCIP)
Timeline
Senior Director of Talent
Karat
04.2022 - 06.2023
Director Talent Acquisition
Wish
04.2020 - 04.2022
Manager, Talent Programs & Sourcing
Wish
08.2019 - 04.2022
Senior Manager, Talent Research
Hilton
07.2017 - 08.2019
Executive Talent Sourcer
Hilton
08.2016 - 07.2017
Lead Talent Acquisition Business Partner
ADP
10.2012 - 08.2016
Bachelor of Science - Psychology
Kennesaw State University
BS - Psychology
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