Detail-oriented professional with extensive experience in customer service and sales. Known for strong collaboration with healthcare professionals and adaptability in fast-paced environments. Committed to delivering exceptional service and resolving customer inquiries efficiently.
Work History
Customer Service Representative
2 Years 3 Months
HomeCare Medical | 05.2024 - Current
Responded to customer inquiries, providing accurate information and resolving issues efficiently.
Processed orders and managed scheduling for medical equipment delivery to ensure timely service.
Collaborated with healthcare professionals to coordinate patient needs and product recommendations.
Maintained detailed records of customer interactions and transactions in CRM system for quality assurance.
Hair Dresser
13 Years 1 Month
Self Employed | 07.2013 - 2024
Provided personalized hair consultations to assess client needs and preferences.
Executed a variety of cutting, coloring, and styling techniques to achieve desired results.
Maintained cleanliness and organization of workspace to ensure a safe environment.
Recommended hair care products tailored to individual client requirements and preferences.
Sales Associate
4 Years 1 Month
CosmoProf Beauty Supply | 01.2020 - 02.2024
Assisted customers in product selection and application techniques, enhancing customer satisfaction and loyalty.
Maintained inventory accuracy through regular stock assessments and organized merchandise displays.
Trained new associates on sales strategies and store policies, fostering a collaborative team environment.
Executed promotional campaigns to drive sales and increase brand awareness within the community.