Kendra Lewis
London,KY
Summary
"Results driven PCQI certified document specialist seeking to leverage expertise in quality management and document control to excel in a supervisory role, ensuring adherence to regulatory standards and driving continuous improvement initiatives." Document Control Specialist experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.
Overview
6
6
years of professional experience
Work History
Document Specialist
Hearthside Foods Solutions
08.2018 - Current
- Performed regular audits of document repositories, ensuring the accuracy and integrity of all stored information.
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
- Expedited project completion times by proactively identifying bottlenecks in document processing workflows and proposing solutions.
- Safeguarded sensitive information by adhering to strict security protocols when handling confidential documents.
- Built and updated diverse documents, charts, tables and mail merges using various programs.
- Facilitated seamless communication between departments by acting as a liaison for document-related inquiries and requests.
- Supported company-wide initiatives through the creation of visually appealing presentations, marketing materials, and reports.
- Reduced errors in documentation by conducting thorough quality checks and proofreading tasks prior to submission.
- Contributed to the development of departmental procedures, offering suggestions for improvements based on experience and expertise.
- Increased efficiency in the approval process by tracking pending approvals and following up with appropriate parties when needed.
- Delivered exceptional customer service by addressing inquiries and resolving issues related to document management in a timely manner.
- Promoted efficient document processing by maintaining orderly and clean control room.
- Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.
- Perform and maintain risk assessments
- Execute RCA-CAPAs in accordance with corporate and site policies
- Investigate consumer complaints and monitor corrective action effectiveness
- Generate, review and close Incident Reports
- Teach QA staff to help build contingency for strength
- Perform Mock Recall/Trace exercises
- Support QA Manager and commercialization teams
- Actively participate in Hearthside Production System activities (drumbeat, GEMBA, KPI, etc.)
- Participate in sensory and/or product evaluation tests
- Perform and aid in PEM, non-PEM Swabbing, and Pre-operational inspections
- Off-shift training, performance verification and plant-based meeting participation
- Coordinate QA and Production training related to FSQA requirements and initiatives
- Perform any and all other duties assigned, etc.
- Serve as back up to QA Manager for all things Food Safety and Quality
Education
Bachelor of Science - Psychology
Eastern Kentucky University
Richmond, KY12.2023
Associate of Science - Psychology
University of The Cumberlands
Williamsburg, KY05.2021
Skills
- Proofreading expertise
- Multitasking efficiency
- Teamwork orientation
- Recordkeeping skills
- Workflow Management
- Collaboration Abilities
- Data logging
- Policy Enforcement
- Document Management
- Workflow Coordination
- Microsoft Office mastery
- Digital file organization
- File Management
- Project assistance
- Document Control
- Databook preparation
- Proficiency in SAP
- Formatting proficiency
- Records Management
- Tracking document flow
- Data accuracy
- Document organization
- Quality Assurance
- Quality Management
- Compliance controls
- Standard Operating Procedures
- Document Scanning
- Process Improvements
- Special projects
- Records Maintenance
- Process auditing
- Database Management
- Policy Development
- Document retrieval
- Regulatory Compliance
- Regulatory controls
- Reporting capabilities
- Process Automation
- Needs Assessment
- System deployment
- User Support
Timeline
Document Specialist
Hearthside Foods Solutions
08.2018 - Current
Bachelor of Science - Psychology
Eastern Kentucky University
Associate of Science - Psychology
University of The Cumberlands
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