Kendra Lopez
Allentown,US
Summary
Detail-oriented Administrative Receptionist seeking to leverage experience in front desk management and administrative support to contribute to efficiency and professionalism in a diverse office setting. Dedicated to providing excellent customer service, optimizing office operations, and enhancing communication processes within the team.
Overview
3
3
years of professional experience
Work History
AUTOMOTIVE SALES CONSULTANT
Ciocca automotive
Allentown, US
09.2025 - 06.2026
- Guides clients through vehicle selection, achieving notable monthly sales targets.
- Utilizes product knowledge to educate customers, leading to informed purchasing decisions.
- Analyzed market trends to identify new sales opportunities, contributing to revenue growth.
- Collaborated with team to enhance customer satisfaction, improving dealership reputation.
- Resolved client concerns swiftly, strengthening customer loyalty and encouraging repeat business.
RECEPTIONIST
Advance smile
Allentown, US
12.2024 - 08.2025
- Managed front desk operations, enhancing visitor experience and optimizing appointment scheduling.
- Managed a high-volume desk, ensuring a welcoming and professional environment.
- Responded to and routed calls, facilitating effective communication within the office.
- Developed organized filing system, streamlining document retrieval and enhancing office efficiency.
- Oversaw high-volume desk operations, maintaining a welcoming and professional atmosphere for visitors.
- Answered incoming calls, directing them to appropriate departments.
- Scheduled and coordinated appointments, optimizing calendar efficiency for staff.
- Enforced visitation hours and policies to maintain a secure environment.
RECEPTIONIST
Phoebe Ministries
Allentown, PA
06.2023 - 12.2024
- Greeted and assisted patients to ensure a welcoming experience upon arrival.
- Managed appointment scheduling to optimize patient flow using electronic health record systems.
- Answering phone calls, providing timely information and addressing patient inquiries to enhance customer service.
Education
COSMETOLOGIST -
The Beauty Institute
DIPLOMA -
William Allen High School
Skills
- Sales techniques
- Customer Service
- Bilingual communication
- Task prioritization
- Office organization
- Adaptability
- Team Player
Languages
Spanish, level_names.language.levelNaN
Roles And Responsibilities
Spanish, level_names.language.levelNaN
Timeline
AUTOMOTIVE SALES CONSULTANT
Ciocca automotive
09.2025 - 06.2026
RECEPTIONIST
Advance smile
12.2024 - 08.2025
RECEPTIONIST
Phoebe Ministries
06.2023 - 12.2024
COSMETOLOGIST -
The Beauty Institute
DIPLOMA -
William Allen High School