Kendra Love
San Diego,CA
Summary
Experienced with counseling individuals struggling with substance abuse to foster recovery and resilience. Utilizes evidence-based techniques to create personalized treatment plans. Strong understanding of addiction psychology and proven ability to manage crises effectively.
Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse.
Overview
13
13
years of professional experience
Work History
Substance Abuse Counselor
Stepping Stone of San Diego
San Diego, CA
05.2022 - Current
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Supported aftercare planning for continued recovery after treatment.
- Developed individual treatment goals based on history and diagnosis.
- Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Customer Service Associate
Nordstrom Rack
San Diego, CA
11.2021 - 12.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Student Intern Substance Abuse Counselor
Tradition One
San Diego, Ca, CA
08.2021 - 12.2021
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
Pre-K Teacher
Early Learners Children's Academy
San Diego, CA
01.2018 - 08.2021
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Identified signs of emotional and developmental problems in children and reported to parents.
Family Heath Advocate
Family Health Centers Of San Diego
San Diego, CA
09.2011 - 06.2012
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Interviewed individuals and families to assess needs and provide informational resources.
- Documented data and completed accurate updates to case records.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Education
Associate of Science - Alcohol Other Drug Studies
San Diego City College
San Diego, CA06.2021
Bachelor of Science - Child And Family Development
San Diego State University
San Diego, CA05.2003
Skills
- Individual counseling
- Specimen testing
- Case Management
- Treatment Planning
- Goal Setting
- Teamwork and Collaboration
- Written Communication
- Organization and Time Management
- Active listening skills
- Assessment strategies
- Relapse prevention
Timeline
Substance Abuse Counselor
Stepping Stone of San Diego
05.2022 - Current
Customer Service Associate
Nordstrom Rack
11.2021 - 12.2022
Student Intern Substance Abuse Counselor
Tradition One
08.2021 - 12.2021
Pre-K Teacher
Early Learners Children's Academy
01.2018 - 08.2021
Family Heath Advocate
Family Health Centers Of San Diego
09.2011 - 06.2012
Bachelor of Science - Child And Family Development
San Diego State University
Associate of Science - Alcohol Other Drug Studies
San Diego City College