Kendra McCoy

Validate the identity of members of affiliate credit unions in order to update account information, provide transaction history and to transfer funds.

Submit banking information to process personal, credit, auto and mortgage loan applications and payments.

Enter fraud case details to permanently cancel lost, stolen or damaged ATM, debit and credit cards and assist with ordering new cards.

Provide support for online banking and the mobile banking app.

Receive emailed documentation to copy, print and transfer onto company spreadsheets.

Perform order tracking; recording type, quantity and value of paper inventory needed for local banking and mortgage institutions.

Receive inbound telephone calls from hearing-impaired clients.

Utilize voice recognition software to capture and repeat verbatim, telephone conversations that are then transcribed to a compatible telephone or television screen.

Cornerstone Staffing Agency job placement in the payment processing division of a 3rd party pharmaceutical solutions provider.

Maintaining a filing system of millions of prescriptions used by thousands of pharmacies.

Input clients personal and billing information into an electronic record database.