Assisted customers with inquiries, ensuring prompt resolution and satisfaction.
Collaborated with team members to streamline communication processes, improving service delivery.
Maintained accurate records of customer interactions in database systems for quality assurance.
CREW MEMBER
Wendy’s
Newark, nj
04.2022 - 08.2024
Managed customer orders and payments, ensuring high service standards were met.
Resolved guest concerns promptly to enhance customer satisfaction.
Collaborated with team to guarantee timely food preparation during peak hours.
CHILDREN TUTOR
Allbright college
Reading, Pennsylvania
09.2021 - 11.2021
Implemented adaptive teaching strategies, leading to measurable enhancements in student academic performance.
Partnered with faculty to synchronize tutoring approaches with curriculum goals, ensuring cohesive learning environments.
STORE ASSOCIATE
Family Dollar
Irvington, nj
06.2021 - 08.2021
Created a welcoming environment by ensuring store cleanliness and restocking shelves.
Handled various customer inquiries and managed complaints effectively.
Education
Associate of Science - BIOLOGY
Essex County College
Newark, NJ
Skills
Time management, Customer service, Organizational skills, Attention to detail, Team collaboration, Problem solving, Event planning, First aid, Multitasking, Creative thinking, Budgeting, Data entry, Food safety, Customer satisfaction