Kendra Parker
Washington,D.C.
Summary
Dedicated administrative professional with an active secret security clearance; with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible for discrete information, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Visa Communications Specialist
CGI Federal
12.2022 - Current
- Educate applicants on the importance of maintaining accurate and complete records, fostering a mutual understanding of their responsibilities in the visa process.
- Increase efficiency in handling client inquiries by creating informative resources related to common questions about the visa application process.
- Contribute to team success by sharing best practices and updated information Travel website.
- Organize visa application materials meticulously, ensuring all required documents were submitted correctly within specified timeframes.
- Manage a high volume of daily applications while maintaining attention to detail and accuracy in documentation.
- Develop strong relationships with consulate and embassy representatives through regular communication and collaboration on challenging cases.
- Communicate with people from various cultures and backgrounds on application process.
- Process hand carry letter requests for all traveling applicants.
Concierge
Intersolutions
07.2021 - 09.2023
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills
- Input resident packages from carriers by scanning tracking numbers and uploading to resident portal for notifications
- Assisted the leasing office with future resident tours
- Assisted with organization of community events.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered all resident inquiries via email, phone, or in person,
Sales Ambassador
Carhartt
10.2021 - 12.2022
- Developed and delivered engaging sales presentations to convey product benefits
- Answered questions about store policies and addressed customer concerns
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Stocked merchandise, clearly labeled items, and arranged according to size or color
- Utilized upselling techniques to promote additional products and increase sales
- Successfully bagged and checked customers out on a cash register.
Education
Business Administration -
Northern Virginia Community College
Fashion & Merchandising -
University of the District of Columbia
12.2022
High School Diploma -
Dunbar High School
06.2017
Skills
- Microsoft Outlook
- Microsoft Word
- Microsoft Teams
- Record Managing & Maintenance
- Appointment Scheduling
- Mail Processing
- Liaison
- Organization
- Data Analyzing
- Customer Service
Timeline
Visa Communications Specialist
CGI Federal
12.2022 - Current
Sales Ambassador
Carhartt
10.2021 - 12.2022
Concierge
Intersolutions
07.2021 - 09.2023
Business Administration -
Northern Virginia Community College
Fashion & Merchandising -
University of the District of Columbia
High School Diploma -
Dunbar High School