Kendra Rodriguez
Leander,TX
Summary
Customer-focused team leader with a proven track record in leadership, customer service, and fast-paced environments. Skilled at fostering collaborative teams, resolving conflicts, and delivering exceptional experiences. Experienced in managing operations, mentoring staff, and multitasking effectively. Passionate about creating welcoming environments and exceeding customer expectations.
Overview
9
9
years of professional experience
Work History
Education Specialist
KinderCare Learning Centers
Cedar Park, TX
09.2019 - Current
- Enhanced instructional strategies through teacher observations.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Managed budget allocations related to purchasing instructional materials or supplies necessary for successful delivery of content.
- Recruited, hired and oriented departmental staff.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
Shift Leader
McAllister's Deli
Cedar Park, TX
02.2016 - 09.2019
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Inspected equipment for cleanliness prior to use every shift.
- Stocked and restocked kitchen supplies as needed.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Retail Sales Associate
Old Navy
Cedar Park, TX
04.2018 - 06.2019
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Placed special orders or called other stores to find desired items.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
Education
Associate of Science - Environmental Science
Austin Community College
Austin05-2024
Skills
- Team management
- Team leadership and supervision
- Customer service
- Verbal and written communication
- Corporate goals and targets
- Performance evaluation
Languages
Spanish
Native/ Bilingual
Timeline
Education Specialist
KinderCare Learning Centers
09.2019 - Current
Retail Sales Associate
Old Navy
04.2018 - 06.2019
Shift Leader
McAllister's Deli
02.2016 - 09.2019
Associate of Science - Environmental Science
Austin Community College