Kendra Samara Reynolds
Chicago,IL
Summary
Compassionate Mental Health Worker with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.
Overview
12
12
years of professional experience
Work History
Mental Health Worker
Community Healthcare Systems
07.2019 - Current
- Monitored client progress and provided feedback to families and treatment team members.
- Educated clients and families about mental health issues, treatments and resources.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Facilitated support groups for clients to discuss issues related to mental health.
- Provided clients with recommendations to community resources.
- Provided case management services to monitor client access to resources and services.
Patient Care Companion
Community Healthcare Systems
08.2019 - 06.2020
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitoring all patients for safety purposes; to ensure that they are not a harm to themselves or others.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Security Officer
G4S Security
03.2019 - 10.2019
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Officer
Tactical Security Chicago
08.2017 - 08.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Officer Clerk
Securamerica Security Service LLC
03.2015 - 07.2017
- Managed check-in and check-out procedures for all visitors.
- Created all ID cards and badges for access into facility.
- Answered all incoming calls and transferred them to the appropriate person.
- Made sure no unauthorized person was able to gain access into facility.
- Monitered all alarm systems, and fire panels.
- Performed scheduled patrols of the premise.
Security Officer
Premier Security Corporation
09.2013 - 02.2014
- Responsible for monitoring all CCTV systems and alarm systems.
- Monitored and gave access to all tenants and visitors into facility.
- Conducted perimeters around the facility.
- Responded to all emergency situations
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Security Officer
ABM Security Services
11.2011 - 09.2013
- Protected company property, and assets against theft.
- Monitored parking facility, for any irregularities, and unauthorized vechiles.
- Checked all identification of all employees entering facility.
- Scanned employees upon departure from facility to ensure no items had been stolen.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Education
BBA - Psychology
Olivet Nazarene University
Bourbonnais, ILHigh School Diploma -
Calumet Career Academy Highschool
Chicago, IL06.2004
Skills
- Mental Health Counseling
- Behavioral Management
- Group Facilitation
- Conflict De-Escalation
- Patient Support
- Emergency Management
- Emergency Response
- Access Control
- CCTV Monitoring
- Crisis Intervention Training
- Complex Problem-Solving
Timeline
Patient Care Companion
Community Healthcare Systems
08.2019 - 06.2020
Mental Health Worker
Community Healthcare Systems
07.2019 - Current
Security Officer
G4S Security
03.2019 - 10.2019
Security Officer
Tactical Security Chicago
08.2017 - 08.2018
Security Officer Clerk
Securamerica Security Service LLC
03.2015 - 07.2017
Security Officer
Premier Security Corporation
09.2013 - 02.2014
Security Officer
ABM Security Services
11.2011 - 09.2013
BBA - Psychology
Olivet Nazarene University
High School Diploma -
Calumet Career Academy Highschool
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