Udeina Authier
Gridley
Summary
Dedicated and compassionate healthcare professional seeking a Licensed Psychiatric Technician position to leverage clinical skills and extensive knowledge in mental health care. Committed to providing exceptional patient support and fostering a therapeutic environment aligned with the facility's mission. Proven ability to collaborate effectively with multidisciplinary teams to enhance patient outcomes and ensure the delivery of high-quality mental health services. Eager to contribute to a compassionate care model prioritizing the well-being of every patient.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mental Health Worker
Sutter Yuba Behavioral Health
Yuba City, CA
01.2024 - Current
- Engaged clients in therapeutic relationships by employing active listening techniques, affirming their experiences, and delivering empathetic, non-judgmental support.
- Facilitated development and implementation of behavior modification plans to enhance positive habits.
- Maintained comprehensive documentation of client interactions to support effective case management and compliance.
- Managed crisis intervention scenarios by applying de-escalation techniques and following safety protocols to protect client well-being.
- Evaluated client needs through systematic observation, communication, and documentation to enhance care plans.
- Facilitated group sessions aimed at developing coping strategies, managing stress, and promoting healthy lifestyle habits.
Operating Clerk
Pacific Gas and Electric
Sacramento, CA
07.2020 - 12.2022
- Facilitated collaboration among cross-functional teams to address discrepancies in inventory management.
- Monitored inventory management processes to ensure alignment with established company policies and procedures.
- Conducted thorough audits of supplier invoices to identify and rectify billing discrepancies, enhancing financial accuracy.
- Processed customer transactions efficiently, ensuring accuracy and adherence to company policies.
Patient Accounts Service Representative
AMPLA HEALTH
Yuba City, CA
07.2018 - 08.2020
- Coordinated efforts with finance department to identify and rectify discrepancies between patient records and financial statements.
- Leveraged electronic health record (EHR) systems to retrieve patient information, update account details, and generate comprehensive reports.
- Explained medical bill components, including charges and insurance coverage, to assist patients in navigating payment options effectively.
- Executed comprehensive audits on patient accounts to ensure accuracy in billing data.
Billing Specialist
Orchard Hospital
Gridley, CA
07.2016 - 12.2017
- Evaluated billing challenges and disputes, partnering with clients and vendors to ensure timely and satisfactory outcomes.
- Oversaw regular monitoring of aging accounts receivable balances to ensure timely payment collection.
- Conducted thorough audits of billing records to ensure precision and completeness of financial information.
- Facilitated collaboration with internal departments to resolve billing inquiries and disputes.
- Streamlined billing procedures to enhance invoicing accuracy and facilitate on-time payments.
Education
Licensed Psychiatric Technician
Yuba College
Marysville, CA05-2024
Prospects High Adult Education
Antioch, CA01-2016
Medical Billing & Coding
Institute of Technology
Clovis, CA03-2006
Skills
- Clinical observation
- Behavioral management
- Patient advocacy
- Facilitating individual and group therapy
- Working with people with disabilities
- Patient support
- ADL assistance
- Conflict de-escalation
- Therapeutic mental health guidance
- Crisis management
- Building rapport
- Mental health counseling
Certification
- Licensed Psychiatric Technician (Pending)
- CPI Certification
- BLS Certification
Awards
The National Society Of Collegiate Scholar Award, September 2018, The National Society of Collegiate Scholars is an honors organization that recognizes high-achieving students.
Timeline
Mental Health Worker
Sutter Yuba Behavioral Health
01.2024 - Current
Operating Clerk
Pacific Gas and Electric
07.2020 - 12.2022
Patient Accounts Service Representative
AMPLA HEALTH
07.2018 - 08.2020
Billing Specialist
Orchard Hospital
07.2016 - 12.2017
Licensed Psychiatric Technician
Yuba College
Prospects High Adult Education
Medical Billing & Coding
Institute of Technology