SANA ALBALDAWY
Olathe,KS
Summary
Dedicated Psychology student at the University of Kansas with hands-on experience in community mental health, clinical observation, and client support. Experienced working alongside licensed mental health professionals, assisting with Cognitive Behavioral Therapy (CBT) groups for autistic adolescents, and collaborating with clinicians to support individualized client care. Strong background in childcare, customer service, and communication, with a passion for helping individuals improve their mental health and overall well-being. Bilingual in Arabic and English with excellent interpersonal, organizational, and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Mental Health Intern
Johnson County Mental Health Center (JCMHC)
Olathe, KS
05.2026 - Current
- Observe licensed mental health professionals during individual, family, and group therapy sessions.
- Assist clinicians in facilitating Cognitive Behavioral Therapy (CBT) groups for autistic adolescents by supporting therapeutic activities, discussions, and client participation.
- Build rapport with children, adolescents, and adult clients through supportive interactions under clinical supervision.
- Collaborate with clinicians by sharing behavioral observations and evidence-informed ideas to support individualized treatment planning.
- Participate in multidisciplinary treatment discussions while maintaining client confidentiality and professional ethics.
- Gain experience with behavioral assessments, crisis response, treatment planning, and evidence-based mental health interventions.
- Develop knowledge of community mental health services and trauma-informed, client-centered care.
Childcare Provider
Private Family
Olathe, KS
10.2022 - Current
- Support children's emotional, behavioral, cognitive, and social development through individualized care.
- Plan and implement age-appropriate educational and recreational activities.
- Foster a safe, structured, and nurturing environment that promotes healthy development.
- Communicate regularly with parents regarding behavioral concerns and developmental progress.
- Adapt caregiving strategies to meet each child's individual needs.
Customer Service Cashier
ALDO Shoes
Overland Park, KS
06.2022 - Current
- Consistently achieved daily sales goals while providing exceptional customer service.
- Resolved customer concerns using professionalism and strong problem-solving skills.
- Maintained accurate cash handling and transaction processing.
- Worked collaboratively within a fast-paced retail team.
Client Support Member (Seasonal)
Prime Accounting Solutions
01.2026 - 04.2026
- Assisted clients by answering questions and resolving concerns professionally.
- Managed confidential financial documents while maintaining accuracy and discretion.
- Organized and uploaded client documentation into secure electronic systems.
- Collaborated with team members to ensure efficient client service during tax season.
Customer Service Cashier
Macy's
Overland Park, KS
02.2021 - 12.2021
- Processed purchases, exchanges, and returns accurately.
- Delivered excellent customer service while maintaining attention to detail.
- Assisted with merchandising and daily store operations.
Customer Service Cashier
TJ Maxx
Overland Park, KS
03.2020 - 08.2020
- Assisted customers with purchases and inquiries professionally.
- Maintained an organized, clean, and welcoming sales floor.
- Supported team members to ensure efficient daily operations.
Education
Johnson County Community College
Overland Park, KSBachelor of Arts - Psychology
University of Kansas
Lawrence, KS05-2027
High School Diploma -
Shawnee Mission West High School
Overland Park, KS05-2023
Skills
- Clinical Observation
- Client Engagement & Rapport Building
- Cognitive Behavioral Therapy (CBT)
- Behavioral Observation
- Mental Health Support
- Child & Adolescent Development
- Active Listening & Empathy
- Professional Communication
- Team Collaboration
- Documentation & Data Entry
- Conflict Resolution
- Time Management
- Microsoft Office
- Bilingual: Arabic & English
Certification
- Counseling on Access to Lethal Means, JCMHC - 06/10/2026
- PAXTools - 07/20/2026
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Mental Health Intern
Johnson County Mental Health Center (JCMHC)
05.2026 - Current
Client Support Member (Seasonal)
Prime Accounting Solutions
01.2026 - 04.2026
Childcare Provider
Private Family
10.2022 - Current
Customer Service Cashier
ALDO Shoes
06.2022 - Current
Customer Service Cashier
Macy's
02.2021 - 12.2021
Customer Service Cashier
TJ Maxx
03.2020 - 08.2020
Johnson County Community College
Bachelor of Arts - Psychology
University of Kansas
High School Diploma -
Shawnee Mission West High School
HONORS & LEADERSHIP
Dean's List — Fall 2024, Dean's List — Spring 2025, Dean's List — Fall 2026, National Society of Leadership and Success (NSLS), Member, Women in Leadership Program (2022)