Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kendra Sisco

Odenville,AL

Summary

Personable and dedicated Customer Service Representative with extensive experience in healthcare industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. With years of experience as a Registered Nurse, empathy and compassion form the very foundation of who I am.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

NexRep
Portland, ME
08.2022 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.

Customer Service Representative

Liveops
Scottsdale, AZ
03.2020 - 07.2022
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

Associate of Science -

Wallace State Community College - Hanceville
Hanceville, AL
05-2005

Skills

  • Customer Inquiries
  • Customer Complaint Resolution
  • Adherence To High Customer Service Standards
  • Problem Resolution

Certification

  • Alabama RN license 1-110093 (not currently active)

Timeline

Customer Service Representative

NexRep
08.2022 - Current

Customer Service Representative

Liveops
03.2020 - 07.2022

Associate of Science -

Wallace State Community College - Hanceville

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Kendra Sisco