Kendra Smith

• Provided clerical support, addressing routine and special requirements.
• Produced high-quality communications for internal and external use.
• Secured essential information and determined logistics to coordinate meetings and travel.
• Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
• Completed clerical tasks such as filing, copying and distributing mail.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Worked on cleaning team to service hotels, offices and other commercial buildings.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Cleaned elevators, glass and planters in public areas.
• Dusted picture frames and wall hangings with cloth.
• Responded to requests from patrons for linens and toiletries.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
• Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Adhered to professional house cleaning checklist.
• Verified cleanliness and organization of storage areas and carts.

I was a stay at home mom for this period of time.

• Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
• Trained employees in time management and proper ways to complete job duties.
• Monitored operating machinery to assess progress, adjust settings and maintain production speeds.
• Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
• Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
• Monitored team members to verify work quality and address concerns.
• Settled crew member disputes by addressing problems quickly and providing successful mediation.
• Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
• Communicated effectively with upper management, team members and customers to keep everyone informed.
• Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
• Pitched in to help with various job tasks, fill in for sick employees and complete projects.
• Instructed crew members in safe work practices and methods to reduce work-related injuries.
• Pitched in to help on short-staffed job site and to meet looming project deadlines.
• Exceeded goals through effective task prioritization and great work ethic.