Kendra Stark
Cadet,MO
Summary
Dynamic Delivery Territory Manager with Walmart, skilled in market research and data analysis. Proven track record in enhancing customer satisfaction and driving sales through strategic collaboration and effective inventory management. Adept at building strong customer relationships while leading cross-functional teams to achieve organizational goals.
Overview
15
15
years of professional experience
Work History
Delivery Territory Manager
Walmart
Rolla, MO
05.2022 - 05.2025
- Conducted market research to determine customer needs and preferences within the region.
- Collaborated with cross-functional teams such as marketing and finance to achieve organizational goals.
- Analyzed data to identify trends and areas for improvement.
- Resolved customer complaints promptly and professionally.
Digital Retail Manager
Walmart
Fenton, MO
02.2019 - 05.2022
- Developed strategies for increasing sales and improving customer service.
- Resolved customer and associate concerns in a timely manner with a focus on satisfaction.
- Oversaw inventory management, including ordering, receiving, and stock optimization.
- Managed daily store operations, ensuring a seamless shopping experience for customers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Front End Assistant Manager
Walmart
High Ridge, MO
01.2015 - 02.2019
- Built strong relationships with customers through excellent customer service practices.
- Participated in team meetings to discuss progress on projects and goals.
- Performed data entry into company database systems.
- Implemented new front end technologies to enhance user experience.
- Oversaw scheduling for a team of 60+ associates, managing time off and call-in adjustments.
Lead Store Associate
Walmart
Potosi, MO
02.2010 - 12.2014
- Created weekly schedules for store personnel based on business needs.
- Trained new employees on company policies and procedures.
- Monitored employee performance and provided feedback as needed.
- Performed routine accounting duties each day.
Education
High School Diploma -
Potosi High School
Potosi, WI05-2006
Skills
- Market research
- Data analysis
- Customer relationship management
- Inventory management
- Sales strategy
- Cross-functional collaboration
Timeline
Delivery Territory Manager
Walmart
05.2022 - 05.2025
Digital Retail Manager
Walmart
02.2019 - 05.2022
Front End Assistant Manager
Walmart
01.2015 - 02.2019
Lead Store Associate
Walmart
02.2010 - 12.2014
High School Diploma -
Potosi High School