Kendra Trombino
Gales Ferry
Summary
Driven and decisive professional offering several years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements hr strategies and initiatives aligned with overall business strategy.
Overview
13
13
years of professional experience
Work History
Human Resources Director
Cardvault by Tom Brady
Ledyard
12.2020 - Current
- Built and executed scalable HR strategies to support rapid store expansion, increased headcount, and evolving operational needs.
- Led high-volume retail recruitment for store associates, managers, buyers, and e-commerce roles, reducing time-to-hire during peak demand periods and new store openings.
- Developed compensation structures, incentives, and commission plans aligned with sales performance, retention, and market competitiveness.
- Oversaw employee relations across multiple retail locations, including performance management, conflict resolution, investigations, and terminations.
- Ensured compliance with multi State labor laws, wage and hour regulations, scheduling requirements, and safety standards across all locations.
- Implemented HR policies and procedures to standardize operations while maintaining a fast-paced, entrepreneurial culture.
- Led HR systems and processes (HRIS, payroll, scheduling, reporting) to improve efficiency and accuracy during rapid growth.
- Supported leadership development for store managers and regional leaders to build internal promotion pipelines.
- Drove employee engagement and retention initiatives in a competitive retail labor market.
- Managed HR budgeting, headcount planning, and people analytics to support data-driven growth decisions.
Human Resources Director
Big Night Entertainment Group
Ledyard
01.2016 - Current
- Developed talent acquisition strategies to attract top candidates in competitive markets.
- Implemented employee engagement programs that enhanced workplace culture and morale.
- Led enterprise-wide HR strategy aligned with business objectives, supporting workforce planning and organizational growth.
- Directed full-cycle talent management, including recruitment, onboarding, performance management, succession planning, and retention.
- Oversaw compensation, benefits, and rewards programs to ensure market competitiveness.
- Partnered with executive leadership to drive culture initiatives, employee engagement, and change management efforts.
- Ensured compliance with federal, state, and local employment laws; managed audits, policies, and risk mitigation.
- Managed employee relations, including investigations, conflict resolution, disciplinary actions, and terminations.
- Led HR operations and systems (HRIS, payroll, reporting), improving efficiency, data accuracy, and decision-making.
- Directed and mentored HR team members and fostering a high-performance HR function.
Human Resources Payroll Specialist
Mitchell College
01.2015 - 01.2016
- Processed biweekly and monthly payroll for faculty, staff, and student employees in compliance with institutional policies and labor laws.
- Maintained accurate payroll records, including earnings, deductions, taxes, and benefits.
- Ensured compliance with federal, state, and local payroll regulations and reporting requirements.
- Coordinated payroll changes related to hiring, terminations, leaves, and contract updates.
- Resolved payroll discrepancies and responded to employee payroll inquiries in a timely manner.
- Collaborated with HR, Finance, and Benefits to ensure accurate data and payroll processing.
- Prepared payroll reports and supported audits and year-end activities (W-2s, reconciliations).
Assistant Director of Recruitment and Payroll
Ocean House
Westerly
12.2012 - 12.2014
- Implemented budget tracking processes to monitor departmental expenditures effectively.
- Collaborated with stakeholders to align project goals with organizational objectives.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Explained job duties, compensation and benefits to potential candidates.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Developed job descriptions and postings to attract qualified applicants.
Education
Charter Oak State College
New Britain, CTSkills
- HRIS management
- talent acquisition
- compliance auditing
- employee relations
- performance management
- culture development
- employee engagement
- payroll management
- Microsoft Office
Timeline
Human Resources Director
Cardvault by Tom Brady
12.2020 - Current
Human Resources Director
Big Night Entertainment Group
01.2016 - Current
Human Resources Payroll Specialist
Mitchell College
01.2015 - 01.2016
Assistant Director of Recruitment and Payroll
Ocean House
12.2012 - 12.2014
Charter Oak State College