Kendra Walker

Efficient Administrative Services Manager with experience in overseeing office operations, managing staff, and developing policies to improve organizational efficiency. Skilled in coordinating administrative procedures, streamlining workflow processes, and implementing cost-saving measures. Demonstrated ability to enhance communication between departments, resulting in optimized operational workflows. Committed to maintaining high standards of organization and operational excellence.

• Certified Phlebotomy Technician (CPT), 01/01/21, 01/01/23
• Educational aide, 11/01/20, 11/01/22

• Attention to detail, Proficient, 07/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information
• Customer service, Proficient, 03/01/21, Identifying and resolving common customer issues
• Administrative assistant/receptionist, Proficient, 06/01/21, Using basic scheduling and organizational skills in an office setting
• Building relationships for childcare providers, Proficient, 06/01/21, Building positive and productive relationships with families of children ages 0-3
• Spreadsheets with Microsoft Excel, Proficient, 06/01/21, Knowledge of various Microsoft Excel features, functions, and formulas
• Customer focus & orientation, Proficient, 06/01/21, Responding to customer situations with sensitivity