Kendra Whelan
Flagstaff,AZ
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Assistant Store Manager
Safeway
Flagstaff, Arizona
09.2023 - Current
- Assists in managing daily store operations and staff scheduling to ensure smooth workflow.
- Train new employees on customer service and store policies, promoting consistent customer experiences.
- Monitors inventory levels and coordinated restocking efforts to maintain product availability.
- Supervises center store operations, focusing on staff coordination and operational efficiency.
Store Director
Safeway
Holbrook, Arizona
12.2021 - 09.2024
- Directed daily store operations and ensured compliance with company policies.
- Reviewed KPI reports and executed action plans to meet company metrics
- Managed inventory levels and coordinated stock replenishment processes.
Education
Associate of Arts - Criminal Justice
Maricopa Community Colleges, Mesa Community College
Mesa, AZ 08.2013 - 05.2015
Skills
- Inventory management
- KPI tracking
- Staff scheduling
- Staff training
- Customer service
- Time management
Timeline
Assistant Store Manager
Safeway
09.2023 - Current
Store Director
Safeway
12.2021 - 09.2024
Associate of Arts - Criminal Justice
Maricopa Community Colleges, Mesa Community College
08.2013 - 05.2015