Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Koon

Mt. Dora,FL

Summary

Detail-oriented Phlebotomist with proven expertise in venipuncture and specimen preparation. Demonstrates exceptional attention to detail and commitment to quality control and patient safety. Currently pursuing a BS in Business Administration with a focus on finance.

Overview

2
2
years of professional experience

Work History

PSR I - Phlebotomist

Quest Diagnostics
Mount Dora, FL
01.2025 - Current
  • Maintained organization of patient documents through scanning completed forms and identification.
  • Verified insurance information while efficiently collecting payments and scheduling appointments.
  • Collected specimens from pediatric, adult, geriatric, and special-needs patients to ensure comprehensive care.
  • Executed venipuncture and blood collection procedures following established standards for safety.

Clinicals - Phlebotomist

UF Health Hospital
Leesburg, Florida
09.2024 - 10.2024
  • Executed venipuncture and blood collection procedures in accordance with established standards.
  • Prepared laboratory specimens for analysis and testing to ensure accurate results.
  • Verified patient information prior to specimen collection to maintain data integrity.
  • Adhered to safety protocols when handling hazardous materials, minimizing risk exposure.

Customer Care Representative

United Southern Bank.
Umatilla, FL
11.2023 - 09.2024
  • Ensured compliance with company policies on privacy laws and data protection regulations.
  • Educated clients on financial products to improve banking experiences.
  • Assisted customers with account inquiries and banking transactions.
  • Utilized Microsoft Office Suite for precise data entry and management.

Education

Associate Of Science (AS) - Business Administration

Lake-Sumter State College
Leesburg, FL
12-2026

Diploma - Phlebotomy

Southern Technical Institute
Tavares, FL
10-2024

Diploma - HHA/CNA

Southern Technical Institute
Tavares, FL
11-2024

Certification - Med Tech

Southern Technical Institute
Tavares, FL
06-2024

Certification - Accounting Operations

Lake Technical College
Eustis, FL
01.2017

Skills

  • High-energy attitude
  • Quality control
  • Microsoft Office expertise
  • Data Entry
  • Multi-Task Management
  • Attention to Detail
  • Venipuncture
  • Specimen Preparation
  • Infection Control
  • Blood collection
  • Medical Records Review
  • Diagnostic Testing
  • Client documentation
  • Medication administration
  • Personal hygiene assistance
  • Light housekeeping

Timeline

PSR I - Phlebotomist

Quest Diagnostics
01.2025 - Current

Clinicals - Phlebotomist

UF Health Hospital
09.2024 - 10.2024

Customer Care Representative

United Southern Bank.
11.2023 - 09.2024

Diploma - Phlebotomy

Southern Technical Institute

Certification - Med Tech

Southern Technical Institute

Certification - Accounting Operations

Lake Technical College

Associate Of Science (AS) - Business Administration

Lake-Sumter State College

Diploma - HHA/CNA

Southern Technical Institute
Kendra Koon