KENDRANIKA PHILLIPS
Slidell,LA
Summary
With over 19 years of extensive expertise in patient care and support, specializing in enhancing patient comfort and improving care outcomes. Strong communication and multitasking abilities for effective collaboration with interdisciplinary teams, ensuring comprehensive care delivery. Committed to fostering patient independence and dignity while continuously adapting to dynamic healthcare environments.
Overview
17
17
years of professional experience
Work History
Patient Care Technician
DaVita
09.2025 - Current
- Cleaned and sterilized instruments, equipment and surfaces.
- Performed routine quality control and safety checks on all equipment.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Utilized medical software to document and track patient progress.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
CERTIFIED NURSING ASSISTANT
Staff DNA
12.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
PATIENT CARE TECH
Pam Health Specialty Rehabilitation Hospital
08.2023 - 12.2024
- Provided direct patient care, enhancing patient satisfaction and improving recovery outcomes
- Assisted in medical procedures, ensuring compliance with safety protocols and reducing errors
- Monitored vital signs, contributing to early detection of patient health changes
- Collaborated with healthcare teams to streamline patient care processes, achieving efficient workflows
EMERGENCY ROOM TECH
Department Of Veterans Affairs Hospital
06.2020 - 10.2023
- Assisted in emergency procedures, enhancing patient care efficiency and team collaboration
- Monitored vital signs, contributing to a 40% improvement in response times
- Supported medical staff in high-pressure situations, ensuring effective communication
PATIENT CARE TECH
Ochsner Health Care System
05.2015 - 07.2019
- Provided compassionate care, enhancing patient comfort and recovery
- Monitored vital signs, ensuring timely intervention and improved outcomes
- Assisted in daily activities, fostering patient independence and dignity
- Collaborated with healthcare teams, contributing to efficient care delivery
- Coordinated with nursing staff to implement patient care plans, ensuring timely medication administration and accurate documentation of patient progress
SALE ASSOCIATE
Walgreens
01.2013 - 08.2015
- Assisted customers, boosting satisfaction and sales through attentive service and product knowledge
- Collaborated with team to optimize inventory, ensuring product availability and reducing stockouts
- Resolved customer issues promptly, enhancing loyalty and contributing to repeat business
- Maintained organized displays, increasing product visibility and driving impulse purchases
PATIENT CARE TECH
West Jefferson Medical
03.2011 - 10.2013
- Provided direct patient care, enhancing patient satisfaction and improving recovery outcomes
- Assisted in medical procedures, ensuring compliance with safety protocols and reducing errors
- Monitored vital signs, contributing to early detection of patient health changes
CERTIFIED NURSING ASSISTANT
Bayside Health Care
01.2009 - 09.2011
- Assisted patients with daily activities, improving care quality and patient satisfaction
- Monitored vital signs, ensuring timely medical intervention and enhanced patient outcomes
- Collaborated with healthcare teams to maintain accurate patient records and streamline care processes
Education
INTERDISCIPLINARY / SOCIAL SCIENCE -
Southern University At New Orleans
03.2025
ASSOCIATE/ GENERAL STUDIES -
Nunez Community College
07.2024
HIGH SCHOOL EQUIVALENCY -
Adult Education
07.2024
NATIONAL CERTIFICATION / NHA -
Elise Phlebotomy Training
03.2023
TECHNICAL CERTIFICATION -
Gretna Career College
11.2009
Skills
- Vital signs monitoring
- Patient comfort
- Healthcare regulations
- Anatomy
- HIPAA compliance
- Biohazardous waste disposal
- Patient data management
- Direct patient care
- Blood sample collection
- Specimen handling
- Safety monitoring
- Infection control standards
Timeline
Patient Care Technician
DaVita
09.2025 - Current
CERTIFIED NURSING ASSISTANT
Staff DNA
12.2024 - Current
PATIENT CARE TECH
Pam Health Specialty Rehabilitation Hospital
08.2023 - 12.2024
EMERGENCY ROOM TECH
Department Of Veterans Affairs Hospital
06.2020 - 10.2023
PATIENT CARE TECH
Ochsner Health Care System
05.2015 - 07.2019
SALE ASSOCIATE
Walgreens
01.2013 - 08.2015
PATIENT CARE TECH
West Jefferson Medical
03.2011 - 10.2013
CERTIFIED NURSING ASSISTANT
Bayside Health Care
01.2009 - 09.2011
ASSOCIATE/ GENERAL STUDIES -
Nunez Community College
HIGH SCHOOL EQUIVALENCY -
Adult Education
NATIONAL CERTIFICATION / NHA -
Elise Phlebotomy Training
TECHNICAL CERTIFICATION -
Gretna Career College
INTERDISCIPLINARY / SOCIAL SCIENCE -
Southern University At New Orleans