Advanced level IT programmer with 5+ years' experience who can perform under nominal direction to implement Innovative technology applications, new program initiatives, or special one-time-only projects. I'm also hardworking and passionate with strong organizational skills eager to help the team achieve company goals.
Hi, I’m
Kendravious Golatte
Auburn,AL
Summary
Overview
5
years of professional experience
Work History
CVS
Floor Supervisor
02.2021 - 07.2023
Job overview
- Supervised store's crew through assigning, directing, and following up of all activities
- Handle all customer relations issues in accordance with company policy and promoted positive shopping experience for all CVS customers
- Effectively communicate information both to and from store management and crews.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
CSL Plasma
Phlebotomists
11.2020 - 12.2021
Job overview
- Documented route of specimens from collection to laboratory analysis and diagnosis using computer
- Processed blood or other fluid samples for further analysis by other medical professionals
- Disposed of contaminated sharps, in accordance with applicable laws, standards, and policies.
Afni
Customer Service Representative
07.2018 - 09.2020
Job overview
- Took customer calls and provide accurate, satisfactory answers to their queries and concerns
- Guided callers through troubleshooting, navigating the company site or using the products or services
- De-escalated situations involving dissatisfied customers, offering patient assistance and support.
Synergistic Technologies
Programmer Intern
06.2018 - 01.2019
Job overview
- Disposed of contaminated sharps, in accordance with applicable laws, standards, and policies
- Worked with more experienced software engineers to develop new software
- Became familiar with the codebase and improving their general programming skills
Education
MyComputerCareer.comRaleigh, NC
College Diploma from Information Technology Security Administration
03.2022
University Overview
- Awarded MTA Security Certification
- Awarded Network Security +
Southern New Hampshire UniversityHooksett, NH
Associate of Science from Information Technology
06.2024
University Overview
Southern Union State Community CollegeOpelika, AL
No Degree from Industrial Technology
University Overview
- Awarded Industrial Wiring licenses
Skills
- Thorough knowledge Windows 7/8/10, Mac OS X, iOS, DNS and DHCP, Network, Physical and Logical Security
- Network Standards and Protocols, IPS/IDS Intrusion Prevention System, and Intrusion Detection System
- Hardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and Processors
- Software: Microsoft Firewalls, Identify types of Malware, Adobe Acrobat XI Professional, Scripting with Visual Basic and Classless IP Addressing
- Installation and configuration of computer hardware, software, systems, networks, printers, and scanners
- Cash Handling
- Ability to stick to deadlines, prioritize and display problem-solving skills
- Virus and malware mitigation, cleaning infested computers, and implementation of Encryptions
- Cloud Platform Support to include Microsoft Intune, Azure, Office 365, and Google Cloud Applications
- Implementation of wireless networks, and various topologies
- Change Orders
- Analytical and Critical Thinking
Timeline
Floor Supervisor
CVS
02.2021 - 07.2023
Phlebotomists
CSL Plasma
11.2020 - 12.2021
Customer Service Representative
Afni
07.2018 - 09.2020
Programmer Intern
Synergistic Technologies
06.2018 - 01.2019
MyComputerCareer.com
College Diploma from Information Technology Security Administration
Southern New Hampshire University
Associate of Science from Information Technology
Southern Union State Community College
No Degree from Industrial Technology
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