Allison Brooks

Mentoring peers while providing training and information necessary to be an effective leader. * Lead my team successfully and exceeding our contractual goals and requirements. * Responsible for the implementation of the six-step master flow procedure within the location(s) of responsibility * Ensures the efficiency and professionalism of the clinic appearance * Overseeing the day to day operations in my medical clinic * Ensures my team exemplifies the first impression program * Ensures the quality and timeliness of medical reports delivered * Ensures patient and customer satisfaction * Verify providers have adequate training to complete their reports * Responsible for the accuracy and cost efficiency of clinic expenses to ensure budget goals are met * Communicates problems and proposes solutions to management * Implements new and revised clinic and clinical policies, procedures and guidelines * Responsible for managing, monitoring and quality control of x-rays, medical reports and laboratory services * Ensures an efficient flow of claimants on all clinic "schedule" days * Responsible for the QTC quality programs in the clinic * Responsible for physician relations in the clinic that encourages retention of physicians * Oversee front and back office clinical duties * Resolves personnel problems and promotes a positive work environment * Maintains a professional demeanor at all times and models qualities necessary to be successful

• Serve as a key member of inter-disciplinary healthcare team for a busy clinic. Assist providers in ensuring optimal patient care and smooth daily functioning of office. • Efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing ,that allowed doctors and staff to focus on the health concerns of their patients. • Demonstrated proficiency in taking patient vital signs, as well as in performing venipuncture's, and various diagnostic procedures (e.g., EKGs, PFT's, ABI's). • Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment. • Helped implement practice's quality assurance and control program. Efforts ensured compliance with HIPAA, CLIA and OSHA regulations • Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put claimants at ease. • Transcription of medical history, scanning of all labs and x-rays, quality assurance of all reports. • Direct contact with providers regarding reports and transcription. • Training of new hires and temporary employees

● Serve as a key member of interdisciplinary healthcare team for a busy family medical practice. ● Assist 1 MDs in ensuring optimal patient care and smooth daily functioning of office. ● Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing injections and various diagnostic procedures and ancillary tests (e.g., EKGs, chemistry analysis, and urinalysis). ● Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment. ● Helped implement practice's quality assurance and control program. ● Efforts ensured compliance with HIPAA, and OSHA regulations. ● Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease. ● Efficient handling of administrative duties (e.g., answering phones, scheduling appointments, checking patients in and out, maintaining medical records, patient processing, billing) that allowed doctors and nursing staff to focus on the health concerns of their patients

● Serve as a key member of interdisciplinary healthcare team for a busy Neurology practice. ● Assist 1 MDs in ensuring optimal patient care and smooth daily functioning of office. ● Demonstrated proficiency in taking patient medical histories and vital signs. ● Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment. ● Helped implement practice's quality assurance and control program. ● Efforts ensured compliance with HIPAA, and OSHA regulations. ● Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease. ● Efficient handling of administrative duties (e.g., answering phones, scheduling appointments, checking patients in and out, maintaining medical records, patient processing, billing) that allowed doctors and nursing staff to focus on the health concerns of their patients