Kendrick Mornay
Stafford,TX
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Automotive Technician
Gulfgate Dodge
01.2023 - 06.2023
- Diagnosed and repaired 150+ customer related concerns and faults with the customer's vehicles
- Performed preventative maintenance on vehicles, extending their lifespan and preventing costly breakdowns for customers.
- Contributed to a safe working environment by adhering to established safety protocols and promptly addressing identified hazards within the workplace.
- Fulfilled 50+ certified pre owned inspections for used cars bought by the dealership
- Completed more than 100+ warranty claimed repairs on customer vehicles
Certified Automotive Technician
Texan Dodge
02.2022 - 01.2023
- Performed preventative maintenance on vehicles, extending their lifespan and preventing costly breakdowns for customers.
- Prepared detailed repair estimates for customers, clearly outlining the necessary services and associated costs while addressing any questions or concerns they may have.
- Performed over 300+ Certified pre owned vehicle inspections resulting in 100% satisfaction from all of the customers who purchased a used car.
- Successfully diagnosed uncommon or challenging automotive issues by conducting thorough research and consulting with colleagues, ultimately resolving problems for satisfied customers.
Certified Automotive Technician
Christian Brothers Automotive Corporation
10.2021 - 02.2022
- Reduced downtime by maintaining a clean and organized workspace, ensuring tools were readily available for use.
- Maintained up-to-date knowledge of industry best practices through continuous education and professional development opportunities.
- Performed over 100+ preventative maintenance services to ensure the longevity of all of the customer's vehicles
Certified Automotive Technician
Autonation CDJR Of Spring
10.2018 - 10.2021
- Serviced over 1,000+ customer vehicles resulting in 100% customer satisfaction
- Performed a pre-delivery inspection on 500+ brand new vehicles, Confirming the integrity and condition of each vehicle and the components of that vehicle
- Conducted 1000+ warranty repairs to ensure the safety of all of the customers and their vehicles
91B Wheeled Vehicle Mechanic
US Army
03.2015 - 09.2018
- Assisted in the recovery of disabled vehicles in both field exercises and actual operations to ensure minimum disruption to mission objectives.
- Corrected and maintained the maintenance schedule as the supervisor for for 30+ vehicles worth more than $22 million, resulting in always being a month ahead of schedule
- Diagnosed and corrected 2,000+ faulty components and systems for the trucks and returned them to the fleet in a timely manner.
Grill Cook
Wendy's
02.2015 - 03.2015
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
Crew Member
Fr8Auctions
07.2014 - 03.2015
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Certified in Automotive And Diesel - Automotive And Diesel
Universal Technical Institute of Texas Inc
Houston, TX03.2020
No Degree - Advanced Individual Training
Fort Lee
Fort Lee, VA08.2015
No Degree - Basic Skills Training
Fort Jackson
Fort Jackson, SC05.2015
High School Diploma -
Langston Hughes High School
Fairburn, GA05.2014
Skills
- Electrical Diagnosis and repair
- Hardware Installation
- Technical Support
- Network Troubleshooting
- Software configuration
- Remote Support
Certification
- CC- Certified in Cybersecurity
- Level
- Automotive and Diesel Certification for UTI
Timeline
Certified Automotive Technician
Gulfgate Dodge
01.2023 - 06.2023
Certified Automotive Technician
Texan Dodge
02.2022 - 01.2023
Certified Automotive Technician
Christian Brothers Automotive Corporation
10.2021 - 02.2022
Certified Automotive Technician
Autonation CDJR Of Spring
10.2018 - 10.2021
91B Wheeled Vehicle Mechanic
US Army
03.2015 - 09.2018
Grill Cook
Wendy's
02.2015 - 03.2015
Crew Member
Fr8Auctions
07.2014 - 03.2015
Certified in Automotive And Diesel - Automotive And Diesel
Universal Technical Institute of Texas Inc
No Degree - Advanced Individual Training
Fort Lee
No Degree - Basic Skills Training
Fort Jackson
High School Diploma -
Langston Hughes High School
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