Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kendrix Allen

Detroit

Summary

Dynamic and dependable professional with extensive experience at Delta Air Lines, excelling in ground support and baggage handling. Proven ability to ensure safety compliance and efficient operations, while effectively coordinating team activities. Skilled in equipment inspection and adept at managing high-pressure situations, contributing to timely flight departures and enhanced service quality.

Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 51 pounds and adheres to commercial airline protocols.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

34
34
years of professional experience

Work History

Ramp Agent

Delta Air Lines, Inc
01.2025 - Current
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Connected electrical power unit and hoses to aircraft.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over daily flights.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Coordinated ground crew activities to complete objectives on schedule.

Material Handler/Team Leader

Dakkota Intergrated Systems
07.2020 - 03.2025
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Transported inventory items to appropriate locations.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Used hand-held scanners and physical logs to accurately track item movements.

Material Handler

Tower Automotive
10.2012 - 07.2020
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Packed items into appropriate containers for shipment.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Received and unpacked shipments and new equipment as directed.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Group Home Manager

Imani Residential Services
02.2009 - 09.2012
  • Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
  • Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
  • Mentored and coached staff to improve performance and interactions with residents.
  • Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
  • Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
  • Scheduled physician and other appointments for residents, providing transportation to each visit.
  • Offered learning opportunities to help residents develop important life skills.
  • Protected clients' monies and property by tracking spending and reconciling accounts.
  • Organized entertaining recreational activities for home while staying within budget.

Supervisor/Forklift Operator

Mobile Refrigerated Services
08.2004 - 10.2008
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Devised and implemented processes and procedures to streamline operations.
  • Maintained database systems to track and analyze operational data.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Developed effective improvement plans in alignment with goals and specifications.

Operator

Smith's Towing & Recovery
03.2002 - 08.2004
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Maintained organized work area by cleaning and removing hazards.

Forklift Operator

Chrysler Assembly Plant
03.1992 - 02.2002
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Maneuvered forklift safely in congested and confined areas using skill and technique.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Education

High School Diploma -

Edwin Denby High
Detroit, MI
06-1991

Skills

  • Arrival/departure procedures
  • Crew assistance
  • Security compliance
  • Weight/balance loading
  • Safety procedures compliance
  • Equipment inspection
  • Ground support
  • Dependable and responsible
  • Security awareness
  • Safety procedures
  • Inclement weather tolerance
  • Baggage handling
  • Hazardous materials handling
  • Live cargo handling
  • Heavy lifting
  • Loading and unloading
  • Vehicle operation

Languages

English
Full Professional

Timeline

Ramp Agent

Delta Air Lines, Inc
01.2025 - Current

Material Handler/Team Leader

Dakkota Intergrated Systems
07.2020 - 03.2025

Material Handler

Tower Automotive
10.2012 - 07.2020

Group Home Manager

Imani Residential Services
02.2009 - 09.2012

Supervisor/Forklift Operator

Mobile Refrigerated Services
08.2004 - 10.2008

Operator

Smith's Towing & Recovery
03.2002 - 08.2004

Forklift Operator

Chrysler Assembly Plant
03.1992 - 02.2002

High School Diploma -

Edwin Denby High