Knowledgeable training leader with proven skills in team management, advanced conflict resolution skills, multitasking and good organizational and problem-solving abilities. Additionally I am a flexible and outgoing team player that demonstrates integrity with customers, team members and supervisors.
Overview
5
5
years of professional experience
Work History
Training Manager
Plato's Closet
07.2020 - Current
Organized and coordinated training sessions for new employees while also planning and leading training programs on staff development.
Assist in the stores hiring process by communicating with those seeking employment, onboarding new employees, and further training.
Completed floor allocations and transferred them to excel sheets for review.
Opened and Closed the store per protocol.
Ensured all guest were greeted, treated respectfully and were aided in their buying and selling experience.
Volunteer Services Intern
Children's Health Hospital
06.2024 - 08.2024
Oversaw the VolunTEEN Program at Children's Health, which awarded students the opportunity to serve in customer service patient experience roles.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working and coordinating with different departments in the hospital, and applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Assistant Teacher
Rise Academy
05.2023 - 06.2024
Provided care to children ages 0-12, while maintaining a safe and child-friendly environment.
Prepared meals, supervised during nap time, ensured eight-hour supervision of groups of 10-50.
Helped children discover new interest by interacting in numerous activities.
Oversaw and engaged with children on Field Trips during the summer program.
Maintained accurate records on individual children including, daily activities, meals served, medical related observations, and medicines administered.
Developed meaningful relationships with children, parents and staff to ensure the best overall care.
Education
Bachelor of Science - Biochemistry And Molecular Biology
Oklahoma State University
Stillwater, OK
Bachelor of Science - Kinesiology Health Professions
University of Houston
Houston, Texas
12-2025
Skills
Program Oversight
New employee on-boarding and training
Program optimization
Coaching and mentoring
First aid and CPR certified
Timeline
Volunteer Services Intern
Children's Health Hospital
06.2024 - 08.2024
Assistant Teacher
Rise Academy
05.2023 - 06.2024
Training Manager
Plato's Closet
07.2020 - Current
Bachelor of Science - Biochemistry And Molecular Biology
Oklahoma State University
Bachelor of Science - Kinesiology Health Professions