Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
9
9
years of professional experience
Work History
Supervisor
Airport Retail Management
ATLANTA, Georgia
07.2023 - 03.2026
Offered customers information about upcoming promotions and available items.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Provided information to customers on products or services.
Supervised daily operations, ensuring compliance with safety standards and company policies.
Oversaw loading and unloading of packages in warehouse.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Store Associate
CVS Health
Lithonia, GA
01.2022 - 06.2023
Handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves
Checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Retail Associate
Ross
McDonough, GA
08.2021 - 12.2021
Following all policies and procedures concerning cash, check, charge card and refund transactions, voids, and offline procedures
Making sure the company is a neat, clean, and organized store
Greeting customers with a smile and a positive attitude
Responsible for customers having a positive shopping experience
Cashier
Five Guys
Prince Frederick, MD
02.2020 - 06.2020
Greeted customers and introduced them to the menu
Took orders and placed them in the computerized system
Gave sale totals to customers and ask if they would like to pay by cash or card
Reconciled cash drawer at the end of the shift
Provided customers with information on how long it will take for the order to be completed
Cashier
Taco Bell
Prince Frederick, MD
07.2017 - 06.2019
Operated the drive-through window and sales register quickly and efficiently
Provided information about exclusive offers and deals
Maintained clean and safe environment includes all customer service areas