Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Kenedy Egbe

Germantown,MD

Summary

I’m a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I possess excellent customer relations aptitude and relationship-building skills. I’m more proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

1
1
year of professional experience

Work History

Salesperson

Samsung
01.2016
  • Increased sales and customer satisfaction through personalized servicing.
  • Set and achieved company defined sales goals.
  • Met existing customers to review current services and expand sales opportunities.
  • Contributed to event marketing, sales and brand promotion.
  • Negotiated prices, terms of sales and service agreements.

Manager on Duty

Marggies Cookn
  • Initiated plans to improve customer relations, quality standards, and service efficiency.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Maintaining a good rapport with existing clients to ensure contract renewals.
  • Cold calling and setting up meetings with potential clients to get them on board.

Operator Specialist

Caterpillar
  • Efficiently read and interpreted blueprints.
  • Provided on-the-job training to newly hired workers and team members.
  • Fed raw materials into machines.
  • Worked outside in all weather conditions.
  • Taking note of hourly temperatures of generator fluids during operation.

Sales Associate

Love My Car Carwash
12.2023 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport, loyalty and lasting relationships.
  • Answered customer questions about sizing, durability, accuracy and efficiency.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built customer retention by offering discounted multiple car plans for families or individuals with more than one car.
  • Recommended complementary purchases to customers, increasing revenue.
  • Upselling current members on express detail services.
  • Assuring customer satisfaction after every service rendered.

Education

Geography

Chou Bilingual Comprehensive
Yaoundé, Cameroon
09.2017

Skills

  • Technical knowledge
  • Sales and Marketing
  • Process Improvement
  • Business Development
  • Waste Reduction
  • Staff Discipline
  • Expectation setting
  • Goal-Oriented
  • Negotiation

Timeline

Sales Associate

Love My Car Carwash
12.2023 - Current

Salesperson

Samsung
01.2016

Manager on Duty

Marggies Cookn

Operator Specialist

Caterpillar

Geography

Chou Bilingual Comprehensive

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Kenedy Egbe