Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kenesha Tolbert

Chicago,IL

Summary

Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Operations Manager

Walgreens
Chicago, IL
05.2021 - Current
  • Recruited, hired, trained, coached and evaluated department personnel.
  • Ensured that all pharmacy staff members were trained on proper medication handling practices.
  • Monitored inventory levels to ensure adequate supplies are available at all times.
  • Delivered vaccinations to safeguard against contagious illnesses.
  • Assessed safety procedures and federal regulations to maintain pharmacy compliance.
  • Managed pharmacy staff and ensured high performance and service quality.
  • Managed and coordinated weekly schedules and leave requests.
  • Coordinated with insurance companies regarding billing issues or payment disputes.

Senior Certified Pharmacy Technician

Walgreens
Chicago, IL
10.2016 - 05.2021
  • Assist pharmacist to prepare and dispense medication
  • Assisting customers with phone calls for smooth transition for prescription fill
  • Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing
  • Identifying customers concerns and questions regarding a prescription.
  • Effectively addressed customer concerns with professionalism and promptness.
  • Monitored expiration dates on medications in order to maintain product integrity.
  • Ordered prescription refills as requested by physicians or authorized personnel.
  • Resolved billing issues with insurance companies or other third-party payers.

PHARMACY TECHNICIAN

DELIVERCARE RX
SKOKIE
10.2015 - 02.2016
  • Filled prescriptions
  • Packed prescription orders in accordance with standard operating procedures
  • Manually filled Sp-200 robot machine.

PHARMACY TECHNICIAN

CVS CAREMARK
MOUNT PROSPECT
10.2013 - 10.2015
  • Filled Mail Order prescriptions
  • Packed prescription orders in accordance with standard operating procedures
  • Manually filled automated machines
  • Complying with state and federal laws.

Education

Pharmacy Technician Certificate - Pharmacy Technology

EVEREST COLLEGE
MERRIONETTE PARK, IL
09.2012

High School Diploma -

Chicago Vocational Career Academy
Chicago, IL
06-2008

Skills

  • Data Entry
  • Dosage Calculations
  • Reconstitution
  • Prescription Processing
  • Medication Dispensing
  • Insurance Processing
  • Workflow Optimization
  • Patient Safety
  • Employee Management
  • Inventory Control
  • Immunizations
  • Medication ordering
  • Drug Inventory Management
  • Staff Management

Certification

  • Pharmacy Technician Certification (NHA ExCPT) 2015
  • Illinois Pharmacy Technician license 2012

References

References available upon request.

Timeline

Pharmacy Operations Manager

Walgreens
05.2021 - Current

Senior Certified Pharmacy Technician

Walgreens
10.2016 - 05.2021

PHARMACY TECHNICIAN

DELIVERCARE RX
10.2015 - 02.2016

PHARMACY TECHNICIAN

CVS CAREMARK
10.2013 - 10.2015

Pharmacy Technician Certificate - Pharmacy Technology

EVEREST COLLEGE

High School Diploma -

Chicago Vocational Career Academy

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Kenesha Tolbert