Overview
Work History
Education
Skills
Membershipsassociationsawards
Timeline
Generic

Keneshia C. Brennen

Fort Lauderdale,Florida

Overview

17
17
years of professional experience

Work History

Property Management Coordinator

Partnership With G&G Property Management
06.2021 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.

Server

Darden- Olive Garden
03.2013 - 05.2021
  • Perform all cashing functions
  • Provide excellent customer service

Multi-channel Sales Associate

Best Buy
09.2013 - 03.2014
  • Determined the technology needs for customer online order or store pickup
  • Managing inbound calls by working together with other departments to service the customer
  • Assisting by answering questions, resolving inbound customer issues and escalating to management if needed
  • Maintained an organize workspace while keeping tools ready and up to date availability

Server

Red Lobster
08.2011 - 04.2012
  • Provided excellent customer service
  • Performed all cashiering functions

Cashier

Sun Life Stadium
08.2010 - 04.2012
  • Cashier/Concession Stand
  • Customer Service

Cashier

Bimini Bay Resort & Marina (AMICCI)
04.2010 - 07.2010
  • Customer service
  • Prepared pizza, gelatos, and also sub-sandwiches

Hostess

Bimini Sands Resort & Marina
06.2007 - 08.2009
  • Greeted guests
  • Made sure guests experienced a great dining experience

Guest Activities Coordinator

Bimini Sands Resort & Marina
06.2007 - 08.2009
  • Assisted general public with all requests for entertainment
  • Scheduled sports and all outdoor activities
  • Coordinated all transportation for participants
  • Provided supervision of all participants to and from activities
  • Communicated ideas and recommendations
  • Responsible for handling customer problems

Education

Bachelor of Arts - Criminal Justice, Victimology, Crime Prevention, Ethics In Criminal Justice, Microeconomics, Protective Services

Keiser University
Fort Lauderdale, FL
06.2016

Associate of Science - Criminal Justice, Criminology, Forensic Technology, Criminal Law, Probation & Parole

ITT Technical Institute
Fort Lauderdale, FL
06.2013

Skills

  • Customer service driven
  • Strong leadership
  • Hospitality skills
  • Organization
  • Supervisory
  • Scheduling
  • Excellent communication
  • Writing skills
  • Proficient with MSWord
  • Proficient with Microsoft Excel
  • Proficient with Outlook
  • Proficient with Internet

Membershipsassociationsawards

  • Bahamas Junior Ambassador
  • High School Graduating Class Salutatorian
  • School Prefect for 2 years - participated as an extension of the school administration to enforce school regulations
  • Youth Christian Counsel President, assisted with coordinating 50 youths for youth events
  • Church Usher’s Board

Timeline

Property Management Coordinator

Partnership With G&G Property Management
06.2021 - Current

Multi-channel Sales Associate

Best Buy
09.2013 - 03.2014

Server

Darden- Olive Garden
03.2013 - 05.2021

Server

Red Lobster
08.2011 - 04.2012

Cashier

Sun Life Stadium
08.2010 - 04.2012

Cashier

Bimini Bay Resort & Marina (AMICCI)
04.2010 - 07.2010

Hostess

Bimini Sands Resort & Marina
06.2007 - 08.2009

Guest Activities Coordinator

Bimini Sands Resort & Marina
06.2007 - 08.2009

Bachelor of Arts - Criminal Justice, Victimology, Crime Prevention, Ethics In Criminal Justice, Microeconomics, Protective Services

Keiser University

Associate of Science - Criminal Justice, Criminology, Forensic Technology, Criminal Law, Probation & Parole

ITT Technical Institute

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Keneshia C. Brennen