Kenia Aguilar Lopez
FedEx
Sanford,NC
3
years of professional experience
Dedicated and detail-oriented with a strong background in customer service and experience assisting with warehouse operations. Recognized for excellent communication, adaptability, and a strong work ethic while working in fast-paced environments. Eager to contribute to a team by providing exceptional service, maintaining organization, and ensuring efficient daily operations.
Work History
Package handler
10 Months- Maintained safety protocols while handling packages in compliance with company standards.
- Loaded and unloaded packages in a fast-paced warehouse environment
- Conducted quality checks on packages to ensure proper labeling and packaging integrity.
- Collaborated with team members to complete tasks efficiently with team members to complete daily tasks
- Executed physically demanding tasks, including lifting and moving packages, to ensure timely package processing
Team member
2 Years 2 Months- Delivered exceptional customer service in high-volume environment, enhancing customer satisfaction
- Processed transactions accurately while operating cash registers, contributing to financial accuracy
- Addressed and resolved customer complaints in a polite and professional manner.
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Collaborated with team members to achieve operational goals during peak hours.
Crew member
2 Months- Assisted customers and processed orders to ensure a smooth and efficient service experience
- Accurately operated cash register to process customer payments.
- Prepared and blended smoothies according to standardized recipes for consistency and quality.
- Assisted customers with menu selections, enhancing overall dining experience and satisfaction.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma
Skills
Team collaboration
Attention to detail
Safety Adherence
Direct Communication
Quick learner
Customer service
Positive attitude
Problem-solving
Adaptability
Team building
Quality assurance
Performance improvement
Timeline
Package handler
FedEx
07.2025 - 05.2026Read More
Team member
Burger King
06.2023 - 08.2025Read More
Crew member
Tropical Smoothie Cafe
02.2023 - 04.2023Read More
Southern Lee High School
High School Diploma
Read More