Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kenia Almendarez

Spring,TX

Summary

Customer-oriented, committed to providing exceptional experience by responding swiftly to customer demands. First-rate negotiation, problem resolution and time management abilities. Polished in responding to numerous calls and inquiries to solve issues promptly. Proven to build and solidify customer relationships, develop client loyalty and increase customer retention.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Jewlery Assosiate

Lily Nova Artisanal Silver
05.2023 - Current
  • Open and closed store
  • Managed customer relations through communication.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively.
  • upsold additional services and prices
  • received and stocked new inventory
  • Identified customer needs and wants to enhance experiences to boost sales.

Receptionist

Farouk Systems Inc
08.2022 - 04.2023
  • Greeted incoming visitors
  • reviewed and faxed applications to HR during hiring process
  • Booked and confirmed appointments with clients and staff.
  • Answered and directed incoming calls to correct offices.
  • Kept reception organized to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Updated and stalked inventory weekly.
  • Kept efficiency by performing tasks such as emailing, scanning, and faxing documents.

Receptionist

The Landing At Augusta Woods Senior Home Living
08.2021 - 07.2022
  • Greeted incoming visitors and customers
  • Confirmed appointments, communicated with staff, and updated residents.
  • multitasking while ensuring all residents received adequate attention and care.
  • managing office supplies inventory.
  • Provided clerical support by faxing, and filing documents.
  • Answered calls and direct them to correct administrators.
  • Engaging activities that promoted social interaction with all residents.
  • In charge of all independent living residents after hours.

Education

High School Diploma -

Klein Collins High School
Spring, TX
06.2021

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Cash Handling
  • Decision-Making
  • Relationship Building
  • Courteous and Professional
  • phone etiquette
  • sales
  • Data Entry
  • Microsoft Office, Excel, Word

Certification

  • Life insurance

Languages

Spanish
Native or Bilingual

Timeline

Jewlery Assosiate

Lily Nova Artisanal Silver
05.2023 - Current

Receptionist

Farouk Systems Inc
08.2022 - 04.2023

Receptionist

The Landing At Augusta Woods Senior Home Living
08.2021 - 07.2022

High School Diploma -

Klein Collins High School

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Kenia Almendarez