Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Kenia Gayle

New York

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and with 20+ years of experience in fast paced environments. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships.

Overview

18
18
years of professional experience

Work History

Radiologic Technologist Intern

Jacobi Hospital
09.2024 - Current
  • Operated radiologic equipment to produce diagnostic images and films.
  • Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
  • Assisted radiologists in performing fluoroscopic examinations, ensuring proper positioning and technique for optimal imaging results.
  • Increased department efficiency by maintaining organized workstations and promptly processing images for interpretation.

Hospitality Specialist

New York Yacht Club-Harbour Court
10.2011 - Current
  • Greeted customers and escorted them to their tables.
  • Enforced health and safety regulations in the restaurant.
  • Verified that all dishes and drinks served met quality standards established by the restaurant's management team.
  • Provided leadership, insight and mentoring to newly hired employees.
  • Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.

Radiologic Technologist Intern

Montefiore Hospital
01.2024 - 07.2024
  • Explained examination processes and answered questions from patients in a professional manner.
  • Performed diagnostic imaging procedures such as X-ray.
  • Ensured that all necessary supplies were available prior to beginning an exam or treatment session.
  • Reviewed patient history information prior to conducting exams or treatments.
  • Assisted with patient positioning for optimal imaging results.

Store Manager in Training

Kids Footlocker
03.2007 - 01.2010
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Education

Bachelor of Science - Health Care Management

Cuny School of Professional Studies
The Bronx, NY
05-2027

Associate of Science - Radiologist Technologist

Bronx Community College
Bronx, NY
05-2025

Skills

  • Bilingual fluency in Spanish
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Excellent time management skills
  • Effective conflict resolution skills
  • Excellent customer service skills
  • Strong team building skills

Education and Training

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Timeline

Radiologic Technologist Intern

Jacobi Hospital
09.2024 - Current

Radiologic Technologist Intern

Montefiore Hospital
01.2024 - 07.2024

Hospitality Specialist

New York Yacht Club-Harbour Court
10.2011 - Current

Store Manager in Training

Kids Footlocker
03.2007 - 01.2010

Bachelor of Science - Health Care Management

Cuny School of Professional Studies

Associate of Science - Radiologist Technologist

Bronx Community College

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