Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kenia Gonzalez

Detroit,MI

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience

Work History

Sales Associate

H&M Hennes & Mauritz
Dearborn, MI
04.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Education

High School Diploma -

Western International High School
Southwest Detroit
06-2022

Skills

  • Upselling
  • Retail Loss Prevention
  • Promotional Support
  • Contract Preparation
  • Customer Needs Assessment
  • Product Sales
  • Payment Processing
  • Time Management
  • Teamwork and Collaboration
  • Cash Handling

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Sales Associate

H&M Hennes & Mauritz
04.2022 - Current

High School Diploma -

Western International High School

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Kenia Gonzalez