Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

KENIA MIRANDA

Hempstead,NY

Summary

Motivated individual with a strong background in project management, excellent communication skills, and a proven track record of consistently delivering results on time and within budget. Excited and eager to contribute to a dynamic team, leveraging expertise to drive success and achieve organizational goals.

Overview

3
3
years of professional experience

Work History

Front Desk and Technician

South Nassau Eye Care
Freeport, NY
05.2024 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Sales Associate

TJ Max
Hempstead, NY, USA
01.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Old Navy
Hempstead, NY, USA
09.2021 - 03.2023
  • Strong communication skills with ability to build rapport and establish relationships with customers
  • Proficient in using POS systems, handling cash transactions, and maintaining a tidy and organized workspace
  • Experience in providing excellent customer service and resolving any issues or concerns
  • Proficient in product knowledge, able to provide detailed information and recommendation to customers
  • Maintained organized product displays to attract customers and improve shopping experience
  • Processed transactions efficiently and accurately to ensure customer satisfaction and streamline operations

Education

Malverne senior highschool -

Malverne senior highschool
Malverne, ny
01.2024

Skills

  • Customer service
  • Product knowledge
  • Communication
  • Organization
  • Problem-solving
  • Negotiation
  • Strong communication skills
  • Proficient in using POS systems
  • Handling cash transactions
  • Maintaining a tidy and organized workspace
  • Experience in providing excellent customer service
  • Resolving issues or concerns
  • Proficient in product knowledge
  • Providing detailed information and recommendations
  • Maintained organized product displays
  • Processed transactions efficiently and accurately

References

  • Joe Aquino, School Counselor, jaquinomalverneschools.org
  • Kevin Link, Teacher, klinkmalverneschools.org
  • Natalie McDonald, Teacher, nmcdonaldmalverneschools.org

Languages

Spanish
Native or Bilingual

Timeline

Front Desk and Technician

South Nassau Eye Care
05.2024 - Current

Sales Associate

TJ Max
01.2023 - 03.2024

Sales Associate

Old Navy
09.2021 - 03.2023

Malverne senior highschool -

Malverne senior highschool
KENIA MIRANDA