KENIA MIRANDA
Hempstead,NY
Summary
Motivated individual with a strong background in project management, excellent communication skills, and a proven track record of consistently delivering results on time and within budget. Excited and eager to contribute to a dynamic team, leveraging expertise to drive success and achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Front Desk and Technician
South Nassau Eye Care
Freeport, NY
05.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Sales Associate
TJ Max
Hempstead, NY, USA
01.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Old Navy
Hempstead, NY, USA
09.2021 - 03.2023
- Strong communication skills with ability to build rapport and establish relationships with customers
- Proficient in using POS systems, handling cash transactions, and maintaining a tidy and organized workspace
- Experience in providing excellent customer service and resolving any issues or concerns
- Proficient in product knowledge, able to provide detailed information and recommendation to customers
- Maintained organized product displays to attract customers and improve shopping experience
- Processed transactions efficiently and accurately to ensure customer satisfaction and streamline operations
Education
Malverne senior highschool -
Malverne senior highschool
Malverne, ny01.2024
Skills
- Customer service
- Product knowledge
- Communication
- Organization
- Problem-solving
- Negotiation
- Strong communication skills
- Proficient in using POS systems
- Handling cash transactions
- Maintaining a tidy and organized workspace
- Experience in providing excellent customer service
- Resolving issues or concerns
- Proficient in product knowledge
- Providing detailed information and recommendations
- Maintained organized product displays
- Processed transactions efficiently and accurately
References
- Joe Aquino, School Counselor, jaquinomalverneschools.org
- Kevin Link, Teacher, klinkmalverneschools.org
- Natalie McDonald, Teacher, nmcdonaldmalverneschools.org
Languages
Spanish
Native or Bilingual
Timeline
Front Desk and Technician
South Nassau Eye Care
05.2024 - Current
Sales Associate
TJ Max
01.2023 - 03.2024
Sales Associate
Old Navy
09.2021 - 03.2023
Malverne senior highschool -
Malverne senior highschool