Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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KENIA PENA

Dallas,US

Summary

I am a dedicated team member I focus on performing my best and meeting the standards required for a certain task. I am devoted to provide the best experience available for customers.

Overview

3
3
years of professional experience

Work History

Bakery Worker

Crumbl Cookies
Dallas, TX
03.2024 - Current
  • Cleaned scales, equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
  • Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
  • Assisted customers with their orders providing advice on different types of cookies available.

  • Operated cash registers accurately when ringing up customers' purchases.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Operated POS system to process bakery sales transactions.

Host

LOOK Cinemas
Dallas, TX
02.2024 - Current
  • Greeted guests upon arrival and provided them with menus when asked.
  • Took food orders and drinks.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.

Overnight Stocker

Walmart
Dallas, TX
08.2023 - 10.2023
  • Built displays for special promotions, sales events and seasonal items as directed by supervisor.
  • Stocked shelves with newly arrived products.
  • Maintained a neat, clean and orderly warehouse environment.
  • Lifted materials of varied weights on regular basis.
  • Faced products on shelves and displays to meet company policies.
  • Assisted customers by locating items.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Operated pallet jack to transport heavy loads.
  • Placed some food items in freezer area.

Inbound Worker

Target
Dallas, TX
05.2022 - 11.2022
  • As a former Target Inbound worker, I had multiple responsibilities such as carrying heavy boxes, organizing work areas, unpacking and folding clothes, and placing items on the sales floor.

Customer Service Representative

Maeven Uniforms
Dallas, TX
09.2021 - 03.2022
  • As a Customer Service Representative at Maeven Uniforms, I provided excellent customer care, handled inquiries and suggestions, updated customer records, and maintained up-to-date knowledge of product and service changes.

Cashier

Family Dollar
Dallas, TX
07.2021 - 03.2022
  • As a Cashier at Family Dollar, I welcomed customers, handled cash transactions, set up sales displays, used POS system, and maintained cleanliness of the checkout area.

Education

High School -

Thomas Jefferson High School
01.2021

The University of Arizona Global Campus -

Chandler

Skills

  • Process Transactions
  • Special Promotions
  • Telemarketing Expertise
  • Documentation
  • Maintaining Clean Work Areas
  • Customer Satisfaction
  • Product Knowledge
  • Workplace Safety
  • Food safety knowledge
  • POS System Operation
  • Food Preparation
  • Cash Handling
  • Food Safety
  • Punctual and Reliable

Accomplishments

First In my family to graduate with honors.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Bakery Worker

Crumbl Cookies
03.2024 - Current

Host

LOOK Cinemas
02.2024 - Current

Overnight Stocker

Walmart
08.2023 - 10.2023

Inbound Worker

Target
05.2022 - 11.2022

Customer Service Representative

Maeven Uniforms
09.2021 - 03.2022

Cashier

Family Dollar
07.2021 - 03.2022

High School -

Thomas Jefferson High School

The University of Arizona Global Campus -

Chandler

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KENIA PENA