KENIA TORRES
Houston,TX
Summary
I’m offering a positive attitude and genuine interest in helping others to make the job smoother.
I’m ready to work and learn more about anything that comes my way.
I can speak good Spanish and English, which helps a lot with customers.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Ai United Insurance
06.2022 - 09.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Clinical Assistant
Md Drip Clinic
12.2021 - 04.2022
- Assisted patients with basic care needs.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
- Called and faxed pharmacies to submit prescriptions and refills.
- Maintained up-to-date patient records with medical histories and test results.
Education
Highsch -
Yesprep Gulfton
6565 De Moss Dr 06.2021
Skills
- Customer service
- Customer relations
- Call center experience
- Payment processing
- Scheduling
- Appointment scheduling
Personal Information
ID Number: 171-350-42807
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Ai United Insurance
06.2022 - 09.2022
Clinical Assistant
Md Drip Clinic
12.2021 - 04.2022
Highsch -
Yesprep Gulfton