Kenia Valdivia
Fond Du Lac,WI
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
4
4
years of professional experience
Work History
Shop Manager
Passion Beauty Salon
Las Vegas, NV
11.2024 - 07.2025
- Ensured clean, safe store environment by enforcing safety protocols and cleanliness standards.
- Resolved customer inquiries and complaints, delivering excellent service.
- Oversaw inventory control, cash management, and store procedures.
- Optimized inventory levels to reduce stockouts and boost sales.
- Monitored employee performance, addressing issues to enhance efficiency.
- Implemented sales strategies to improve customer satisfaction and service.
- Created promotional campaigns to attract new customers.
Front and Back Office Medical Assistant
Machuca Family Medicine
Las Vegas, NV
01.2022 - 12.2024
- Assisted office manager in tracking and restocking inventory for examination rooms.
- Facilitated patient flow by notifying providers of arrivals and delays, communicating with patients and staff.
- Increased patient comfort through attentive listening while gathering medical histories and addressing concerns.
- Enhanced patient experience with friendly reception service while managing phone lines to answer inquiries and book appointments.
- Ensured follow-up care by scheduling referrals and additional tests as needed.
- Expedited insurance claims by accurately recording information and submitting documentation promptly.
- Promoted positive work environment through open communication, fostering teamwork within the clinic.
- Reduced patient wait times by efficiently handling check-in and check-out processes.
Cook Shift Leader
Habanero Taco Grill
Las Vegas, NV
06.2021 - 05.2022
- Maintained clean workspace adhering to health department safety standards.
- Oversaw multiple cooking stations while ensuring quality control.
- Checked delivery contents to verify food quality and quantity.
- Managed inventory, reducing waste by monitoring usage and rotating stock.
- Trained new cooks, enhancing productivity and teamwork in kitchen staff.
- Prevented cross-contamination during meal preparation for allergy sufferers.
Education
High School Diploma -
Canyon Springs High School
Las Vegas, NV05.2019
Skills
- Customer service
- Employee management
- Employee scheduling
- Team leadership
- Decision-making
- Effective leader
- Teamwork and collaboration
- Training management
- Delegating work
- Punctuality
- Fast Learner
- Attention to detail
- Art and Painting
- Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shop Manager
Passion Beauty Salon
11.2024 - 07.2025
Front and Back Office Medical Assistant
Machuca Family Medicine
01.2022 - 12.2024
Cook Shift Leader
Habanero Taco Grill
06.2021 - 05.2022
High School Diploma -
Canyon Springs High School