Managed day to day operations, supervising and directing 75+ direct and indirect reports in areas including engineering, manufacturing production, quality assurance, supply chain, procurement, distribution, inventory, and compliance
Responsible for facilitating process improvement or corrective action activities such as controlled builds, production line validation, Process Failure Modes and Effects Analysis (PFMEA), and Purchase Order (PO) Kickoff meeting
Effectively interact and partner with quality, manufacturing, and planning to communicate issues within all levels of the organization
Responsible for leading internal and external customers as well as solving problems related to Quality, Inspection, Producibility, cost Affordability, and Reliability
Assess project risk, identify root-cause for project failures, develop risk management plans, implement corrective actions to meet production expectations, adhere to quality standards, and ensure client-satisfaction goals and objective are met or exceeded.
Operations Manager
Envistacom LLC
Duluth, GA
06.2021 - 03.2022
Orchestrated end-to-end program activities, including scheduling, forecasting, compliance, risk control, Earned Value Management Systems (EVMS), and reporting for the sustainment division of the $88.9B aerospace, arms, defense, information security, and technology corporation while fostering collaboration between internal/external stakeholders, formulating strategic resolutions to emerging program/project issues, and protecting the financial interests of all involved parties
Oversaw up to a $1B Program Portfolio with as many as 14 International and Domestic Projects Concurrently (short/long-term) using Agile and Waterfall Methodologies/ Strategies, and experienced in orchestrating global C-130 and C-5 programs, On Time Delivery (OTD) 30,60,90 and OTD delinquency, with Lockheed Martin Aeronautics
Possesses a track record of managing billion-dollar program portfolios while steering project turnarounds, safeguarding program critical paths, accepting stretch assignments, implementing Earned Value Management Systems (EVMS), and driving program continuity
Read and Interpreted Project Contracts, Statements of Work (SOW), and Specifications
Steered Baseline Initiatives and Gained Approvals/Agreements on timelines/budget spreads from project parties (program leadership, customers, finance, control account managers/CAM, organizational breakdown structure managers/OBS, and program control)
Structured Programs for Matrixed Compliance with federal regulations, contract criteria, program performance management specifications, and program deadlines
Performed Critical Path Analysis, Critical Path Methodology (CPM), and Schedule Risks Analysis (SRA)
Prepared/Coordinated the Modeling of Vertical and Horizontal Integrated Master Schedules (IMS) to align with integrated master plans (IMPs), budget allocations, and Integrated Project Team (IPT) resource availability
Generated narratives/blueprints, identified problem areas/issues, investigated and responded to off-schedule tasks, and implemented corrective actions.
Production Supervisor
L3Harris
Alpharetta, GA
01.2020 - 06.2021
SAFe Agile Scrum Master
Manufacture Associate
Lockheed Martin
Orlando, FL
08.2016 - 01.2020
Ensured time-sensitive workloads were completed by order of highest priority to reach and exceed internal and external stakeholders' satisfaction
Worked very closely with the engineering staff to troubleshoot/debug issues that occurred in product development
Coordinated with production floor planners and other departments to procure equipment and associated materials
Assisted manufacturing engineering in the development, creation, and revision of assembly documentation, blueprints, and engineering drawings, based on industry specifications
Cognizant of company ISO-9001 QMS (Quality Management System) policy and procedures; their importance and relevance in daily production activities and continue to achieve the quality objective.
Receiving Inventory Supervisor
Burlington Coat Factory
Orlando, FL
09.2018 - 05.2019
Maintained neat and orderly stock and receiving area and sales floor
Maintained optimum inventory levels and implemented loss prevention controls and procedures
Audited, validated, and reported on inventory using purchase orders and ticketing system, and consult suppliers to resolve discrepancies and create effective solutions
Actively trained, supervised, and coached new employees in merchandise procedures
Assist in the receiving, processing, ticketing, sorting, moving, and displaying merchandise from the shipping/receiving platform through the stockroom to the sales floor
Supported the store manager to resolve store merchandising issues and obtain guidance for best practices, including comparative shopping analysis, fast and slow-selling classifications and styles, and customer requests.
Call Center Supervisor
Walgreens Specialty Pharmacy
Orlando, FL
01.2013 - 08.2016
Managed, coordinated, and coached 45+ employees in a designated functional area on the call center floor
Monitored team members' productivity and work quality and manages performance metrics using the resources available, including progress summaries, retraining, job performance assessment, performance improvement plan, and other disciplinary actions as needed
Promoted a safe environment for call center employees, as well as meets safety requirements complying with company policies and regulations set forth by Walgreens and various government agencies concerning the safety of the company
Managed and improved operational processes, policies, and systems to support the organization's mission and improve efficiency and quality.
Program Planner Analyst/ Benefit Consultant at University of South Florida - College of Public HealthProgram Planner Analyst/ Benefit Consultant at University of South Florida - College of Public Health