Kenisha Eversley
Baptist Hospital
Homestead ,FL
1
Certification
10
years of professional experience
Dedicated Administrative Partner with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders, and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.
Work History
Administrative Partner
3 Years 8 Months- Improved office efficiency by streamlining administrative processes and implementing new organizational systems.
- Enhanced team communication by maintaining an organized and up-to-date calendar of meetings, events, and deadlines.
- Managed multiple projects simultaneously, resulting in timely completion of all tasks and increased production
- As Unit Clerk, provide patients and visitors with a first impression of our unit; attentive, positive, and kind when interacting with patients, visitors, peers, and other department
- Coordinated daily administrative support for clinical leadership, maintaining accurate records and organized documentation.
- Scheduled meetings, managed calendars, and resolved conflicts to support smooth departmental operations.
- Tracked confidential information and upheld compliance with healthcare privacy standards.
- Prepared correspondence, reports, and presentations using consistent formatting and attention to detail.
Patient Transporter
1 Year 2 Months- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-ups, and overhead lifts.
- Located and picked up the hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Provided physical support to patients through diverse types of mobility assistance.
- Used wheelchairs, stretchers, and movable beds to move patients between hospital locations.
- Responded to emergencies to help with lifting and transporting patients.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Communicated with nurses, technicians, and families to coordinate timely patient movement and reduce delays.
- Transported patients safely between units, imaging areas, and discharge points using wheelchairs and stretchers.
- Transported patients safely between units, imaging, and procedures using wheelchairs, stretchers, and bed assignments.
- Verified patient identification and destination details before each transport to maintain accuracy and safety.
Cashier Team Lead
4 Months- Quickly and accurately counted drawers at the start and end of each shift.
- In the workplace, I have Monitored areas for security issues and safety hazards.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Helped customers complete purchases, locate items and join reward programs.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- I have interpreted and enforced operating instructions, procedures, and safety rules.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- I have cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as a backup.
- Monitored areas for security issues and safety hazards
- Directed team of 7 cashiers to maximize performance and deliver exceptional service to every customer
Insurance Agent
3 Years- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Scanned, received and sent faxes to insurance claims, co-pay assistance information and patient documentation.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Conducted annual reviews of existing policies to update information.
- Identified and solicited sales prospects in agency databases.
- Remained impartial in order to advise clients based on circumstances.
- Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims.
- Managed modifications by detecting and correcting coding errors, decreasing error rates 80%.
Sales Associate
1 Year 11 Months- Maintained records related to sales, returns and inventory availability.
- Maintained organized, presentable merchandise to drive continuous sales.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Tracked stock using company inventory management software.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by 15% over 3 years by offering consultation on products and services and applying customer service and upselling techniques.
Education
Pharmacy Technician - Pharmacy
Associate of Science - Nursing
Bachelor of Science - Psychology
- Member of the International Honor Society in Psychology
Associate of Arts - Nursing
High School Diploma
Skills
Merchandising Expertise
Stocking and Replenishing
Product and Service Sales
Telephone Etiquette
Customer Interaction
Patient Care
Scheduling
Equipment and Instrument Sterilization
HIPAA Compliance
Patient Assistance
Sterile Procedures and Techniques
Patient Safety
Certification
- Licensed CPR certified - 2 year
Timeline
Administrative Partner
Baptist Hospital
02.2023 - CurrentRead More
Patient Transporter
Baptist Health Hospital
11.2021 - 01.2023Read More
Cashier Team Lead
Natura Eatery
07.2021 - 11.2021Read More
Insurance Agent
Alorica
01.2018 - 01.2021Read More
Sales Associate
Macy's Corporate Services Ltd.
02.2017 - 01.2019Read More
Miami Dade College
Pharmacy Technician from Pharmacy
Read More
Fortis College
Associate of Science from Nursing
Read More
Florida International University
Bachelor of Science from Psychology
Read More
Miami Dade College
Associate of Arts from Nursing
Read More
Homestead Senior High School
High School Diploma
Read More
Clinical Rotation
Westchester Hospital, Coral Way Fl- Oct 2016-Nov 2016
- Monitored patients vital signs .
- Developed and implemented nursing care plan.
- Wound care.
- Provided patient care in a 5 bed ICU.
- Administering medication following the five rights.
Baptist Hospital Doctors Hospital, Coral Gables Fl- May 2026- Sept 2026
- Drug storage management
- Knowledge of medicinal brands and generic drugs
- Medical terminology knowledge
- Safety compliance
- Familiarity with electronic health records
- Proper disposal of expired medication
- Pharmaceutical calculation