Kenisha Johnson
Copiague,NY
Summary
Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
23
23
years of professional experience
Work History
Unit Clerk Assistant
Long Island Jewish Medical Center Northwell
2021.07 - Current
- Promoted a safe and healthy environment for both patients and staff by adhering to infection control protocols and maintaining cleanliness within the unit.
- Facilitated smooth operation of the unit by organizing and prioritizing tasks such as scheduling appointments, coordinating tests, and managing supply inventory.
- Facilitated timely patient room assignments by working closely with housekeeping staff to ensure rooms were properly cleaned and prepared for incoming patients.
- Increased efficiency in patient registration process through effective management of incoming calls, faxes, emails, and other forms of communication.
- Enhanced patient care by efficiently maintaining medical records and updating patient information in the hospital database.
Healthcare
Cp Unlimited
2013.11 - 2021.12
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Maintained clean, safe and well-organized patient environment.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Administered medication as directed by physician.
- Assisting Adults with disabilities
- Assisting Adults with Mental Health and Behavioral Health
Clerk
Flexstaff/Northwell Vaccination And PCR Site
2021.01 - 2021.06
- Making patient appointments
- Checking in patients
- Used Enterprise and Cerner
Dietary Aide
Queen Of The Rosary
2019.03 - 2020.03
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Quickly and accurately served specific meals to patients with special dietary needs.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Upheld efficiency of meal services by pre-setting over 30 tables before patients arrived.
Receptionist
North Bay Cadillac
2009.02 - 2012.08
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Medical Biller
North East Meds
2001.03 - 2008.06
- Assisted patients by determining financial assistance available and setting up payment plans.
- Communicated with insurance providers to resolve any denied claims and resubmit.
- Reviewed outpatient records and interpreted documentation to identify all diagnoses and procedures.
- Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
- Filed and updated patient information and medical records.
- Posted payments and collections on regular basis.
Education
Harry Van S . Arsdale H.S.T.C
Brooklyn, NY02.2005
Skills
- Progress documentation
- State regulations knowledge
- First aid and safety
- Patient care
- Medication Administration
- First Aid/CPR
- Customer service
- Mental Health Support
Timeline
Unit Clerk Assistant
Long Island Jewish Medical Center Northwell
2021.07 - Current
Clerk
Flexstaff/Northwell Vaccination And PCR Site
2021.01 - 2021.06
Dietary Aide
Queen Of The Rosary
2019.03 - 2020.03
Healthcare
Cp Unlimited
2013.11 - 2021.12
Receptionist
North Bay Cadillac
2009.02 - 2012.08
Medical Biller
North East Meds
2001.03 - 2008.06
Harry Van S . Arsdale H.S.T.C
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