Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenisha Roseboro

Clemmons,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Referral Coordinator

Novant Health Neurology And Sleep Westgate
08.2021 - Current
  • Gather necessary information from the patient and provider to ensure accuracy and completeness of referral
  • Audit and review outgoing and follow-up work queues
  • Navigate scheduling outside referrals according to the appropriate medical facility and or practice
  • Obtain prior authorization and insurance approval to ensure billing accuracy and processing
  • Communicate effectively with clerical and clinical staff to achieve patient and team goals
  • Maintain other duties such as: scheduling appointments, mailing patient letters, answering incoming calls, faxing, filing, and making copies

Patient Access Specialist

Novant Health Rehabilitation Center - Martinet
09.2016 - 08.2021
  • Provide multifaceted administrative support for outpatient clinic
  • Perform patient registration, handle patient records
  • Answer incoming telephone calls and direct inquiries from patients
  • Handle insurance authorizations, pre-certifications, pre-registration
  • Schedule appointments from referral work queue
  • Open and close daily cash flow, prepare daily deposit

Medical Unit Secretary - Rehab Assistant

Novant Health Whitaker Rehabilitation Center
11.2010 - 09.2016
  • Monitor clinical receptionist area, assign patients to room when admitted
  • Scan documentation, mail and or fax correspondence
  • Process medical record request, lab results, and doctor orders
  • Answer telephone and call bells in a timely manner
  • Communicate effectively with patients, families, and health care team members
  • Assist care coordinators with preparing patients for discharge
  • Maintain appropriate supplies for unit
  • Complete and chart patient activities and request
  • Help with patient care as needed: bathing, dressing, feeding, tioleting

Education

Associate of Applied Science - Business Administration

Forsyth Technical Community College
Winston-salem, NC
06.1998

Skills

  • Physician Authorizations
  • Insurance Verification
  • Pre-Authorizations
  • Patient Referral
  • Specialist Referrals
  • Appointment Scheduling
  • Referral Tracking
  • Medical Terminology
  • Patient Scheduling
  • Reviewing Patient Information

Certification

  • Licensed Certified Nurses Assistant 2003

Timeline

Referral Coordinator

Novant Health Neurology And Sleep Westgate
08.2021 - Current

Patient Access Specialist

Novant Health Rehabilitation Center - Martinet
09.2016 - 08.2021

Medical Unit Secretary - Rehab Assistant

Novant Health Whitaker Rehabilitation Center
11.2010 - 09.2016

Associate of Applied Science - Business Administration

Forsyth Technical Community College
  • Licensed Certified Nurses Assistant 2003
Kenisha Roseboro