Summary
Overview
Work History
Education
Skills
Publicservice
Timeline
Generic

KENISHA TAYLOR

Long Beach,CA

Summary

Outgoing individual with experience in helping a diversity class of people . Excellent problem solver, with a high level of professionalism, patience, goal-oriented and prioritizing work loads. I have gotten exposure with working and assisted family members with disabilities. Computer literate in Microsoft Word, Outlook, Excel and customized databases, ten-key, fax and office phones. Staff Employee of the Month – Long Beach Transit

Overview

34
34
years of professional experience

Work History

Customer Service Clerk

Long Beach Transit
01.2018 - Current
  • Answer customer’s questions regarding bus information via phone and face to face such as fare prices, directions, reporting customer’s complaints and Lost and Found items
  • Balanced multiple tasks simultaneously while maintaining composure under pressure during peak hours or challenging situations.
  • Assisted and participate in various Community Outreach events
  • Demonstrate empathy toward LBT customers and has earned a reputation for exceeding customer needs.
  • Communicate effectively and interact with diverse groups of people in an organized, sensitive, caring and understanding manner
  • Help management implement a policy for the lost and found Metro tap cards with value and also organized our Lost and Found items to make it quicker to locate for the customers

Merchandise Supervisor

Sofi Stadium
01.2021 - Current
  • Provide an exciting, positive, and fun environment for our diverse team & fan base
  • Trained, mentored and oversaw team members to drive performance and sales recommendations.
  • Handle high-traffic periods successfully while maintaining operational excellence throughout the store.
  • Keep my team current on all promotions & sales in store: and events at the speedway
  • Delegate team task such as store inventory, merchandise placement, and pos systems
  • Communicate will other supervisor's with inventory and transfers.
  • Assist upper management with other duties pertaining to my store and team.

Clerk, Inspector, Reservist

Los Angeles County Registrar Recorder
01.1991 - Current
  • Assisted in leading a team of individuals in training with the devices and assisting voters with disabilities..
  • Ensured compliance with the regulations of voters and the disabilities act.
  • Enhanced safety protocols by conducting thorough inspections of construction site to identify and mitigate potential hazards.

LBT Engagement Committee
01.2020 - Current
  • Participated in group discussions to talk about upcoming events within the community

Education

Diploma -

David Starr Jordan High School
Long Beach, CA

Skills

  • Multitasking and organization skills
  • Customer service
  • Data entry
  • Decision-making
  • Prioritizing tasks

Publicservice

  • Los Angeles County Registrar Recorder, Norwalk, California, Clerk, Inspector, Reservist, 01/01/91, Present, Assisted in leading a group of individuals in training and assisting voters.
  • LBT Engagement Committee, Long Beach, California, 01/01/20, Present, Participated in group discussions to talk about upcoming events within the community.

Timeline

Merchandise Supervisor

Sofi Stadium
01.2021 - Current

LBT Engagement Committee
01.2020 - Current

Customer Service Clerk

Long Beach Transit
01.2018 - Current

Clerk, Inspector, Reservist

Los Angeles County Registrar Recorder
01.1991 - Current

Diploma -

David Starr Jordan High School
KENISHA TAYLOR