Compassionate and driven client services professional seeking to obtain a position with a progressive organization in order to display and advance my skills and services further.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Unique People Services
04.2024 - Current
Provide administrative support to the program director by handling various clerical tasks assisted case managers with updating tenant documents
Collaborated with family and medical services to produce the best outcome for tenant well being.
Attended and organized meetings, kept an orderly office operation, replenished forms and supplies responsibly, handled office correspondence, maintained documents, followed various protocols, and answered phones.
Report apartment issue to building management
Interact and communicate with clients at events to exercise vocational and communication skills
Accompanied case manager to complete monthly home visits. Take complaints and report to supervisor
Applied adept organizational, communication, and multitasking abilities.
Patient Service Representative
Lenox Hill Radiology
03.2023 - 02.2024
Responsible for managing the front desk operations
Accommodate guest while considering their current circumstances
Duties include greeting and checking in patients, scheduling appointments, verifying insurance information
Also, assist with the billing process, collect payments, and maintain patient records accurately
Strong customer service skills, attention to detail, and the ability to handle sensitive information with confidentiality are essential for this role
Legal Assistant II
Bronx District Attorney’s Office
07.2018 - 01.2023
Assist and support attorneys by drafting and reviewing legal documents, conducting research, and maintaining case files.
Prepared documents for trials and hearings by obtaining necessary signatures and coordinating with victims and witnesses to build the case.
Performed data entry functions to maintain accurate records.
Strong organizational skills, attention to detail, and knowledge of legal procedures are essential for success in this role
Education
College -
Medgar Evers College
01.2019
High School -
Dreamyard Prep.
06-2012
Skills
Strong interpersonal & communication skills
Customer and client relations
Problem Solving
Proficient in Microsoft Word/Excel/PowerPoint
Legal Terminology
Medical Terminology
Hospitality
Resource identification
Client relationship management
Timeline
Administrative Assistant
Unique People Services
04.2024 - Current
Patient Service Representative
Lenox Hill Radiology
03.2023 - 02.2024
Legal Assistant II
Bronx District Attorney’s Office
07.2018 - 01.2023
College -
Medgar Evers College
High School -
Dreamyard Prep.
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