Keniya Nelson
STATE_US
Summary
Proven track record in teamwork and customer service. Skilled in data entry, I excel in fast-paced environments. Committed to maintaining high standards of care and support, I adapt quickly to meet diverse needs. Some clinical experience. I quickly take on leadership role. I am very dependable and reliable. I have a 10 year service recognition award from United Postal Service
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Medical Lead
RMS of Ohio
Sharonville, OH
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Assistant Teacher
KinderCare Learning Centers
Sharonville, OH
2022 - 05.2025
- Assisted in planning and implementing age-appropriate lesson plans for diverse learning needs.
- Supported classroom management to foster a positive learning environment for students.
- Collaborated with lead teachers to evaluate student progress and adapt instructional strategies.
- Engaged with parents through regular communication regarding student development and classroom activities.
- Communicated with parents regarding children's behavior and developmental milestones.
- Monitored individual student needs, providing tailored support as required.
- Participated in training sessions to enhance teaching techniques and classroom strategies.
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Kept notes of behavior issues, food served, and medications administered to children.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
Clerk
United Postal Service, UPS
03.2011 - 12.2024
- Assisted customers with inquiries, providing accurate information and support.
- Operated sorting equipment to ensure timely distribution of packages and letters.
- Maintained organized records for package tracking and inventory management.
- Collaborated with team members to streamline workflows and improve productivity.
- Monitored supply levels, placing orders to ensure availability of necessary materials.
- Implemented best practices for handling packages, enhancing accuracy in deliveries.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Practical Nursing
ATA College
Springdale, OHHigh School Diploma -
Princeton High School
Sharonville, OH05.2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Dependable and responsible
- Medication Certification
- First Aid/CPR
- Nursing clinical experience
- Data entry
Certification
- Medication Administration Certification
Timeline
Medical Lead
RMS of Ohio
02.2025 - Current
Clerk
United Postal Service, UPS
03.2011 - 12.2024
Assistant Teacher
KinderCare Learning Centers
2022 - 05.2025
Practical Nursing
ATA College
High School Diploma -
Princeton High School
10 Years Of Service Award
I received an recognition award for 10 years of service in 2021 at United Postal Service